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September 2023 by Stephanie Banasky
My past experiences at this location were unpleasant to say the least. I visited this location yesterday was provided with the best customer service. Shalik was prompt, courteous and extremely helpful. He provided me with the most cost effective solution, answered all of my questions and helped me select my next phone. Awesome job Shalik, I hope to see you next time!
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August 2023 by Ester Hernandez
Excellent treatment in both languages, Spanish and English
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July 2023 by Preston Barger
Pedro & Saul are super cool!
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July 2023 by Willis Williams
Padro was very helpful today.
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March 2023 by usda151
I have just switched from a metro to T-Mobile and I had to go into Metro to have my number switch to the new phone.Shalin and Jose help me transpose my number to the T-Mobile even stayed with me once I called T-Mobile in order to have them guide me through the process!!!!!!!!They stay with me every step even though it was her sister companyNo, that’s customer service in every degree. I highly recommend this location if you’re dealing with metro or planning to deal with them in the near future. I got better service with these guys that I did from the T-Mobile store… True story!
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August 2022 by Taylor Brewer
I've been with Metro for almost 20 years and there great. They always have great promotions happening and I get a free upgrade every six months. The staff is very knowledgeable and friendly.
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August 2022 by Dana Samay
The customer service is awful! Had the phone for less than 2 weeks can’t access my own account. Due to their lack of knowledge! Never again will do business with Metro. Verizon is the way to go !!!
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August 2022 by Uncle Rico
Just got a phone the lady was great and gave me a great deal. Thanks guys!!!!
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August 2022 by Wanda Schanck
A fan! Great customer service help with phone problem.
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August 2022 by Moms World
The customer service is awful! Had the phone for less than 2 weeks can’t access my own account. Due to their lack of knowledge! Never again will do business with Metro. Verizon is the way to go !!!
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July 2022 by Tranisha Lang
They were so knowledgeable. Friendly and professional . Help me find what I needed thank u ☺️
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September 2021 by Rakel Pinkston
Came to store at 09:30 and they were closed. Doesn't open at 09:00 like it says on google.
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July 2021 by Larry Chadwell Jr
I purchased a phone through their smart pay plan and was told my price was $229. However, the smart pay people insist the store told them the phone price was $349. Unfortunately I trusted the sales man in the store and he took advantage. Lesson learned: Go to a corporate store like the one on Badlands dr in Brandon or the one on Fowler to get honest help.
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July 2021 by SKIES ABOVE
Bought a One Plus Nord 10Worst phone Ever!This store won't return My money ?Now they're ordering me a Samsung Galaxy... Not even sure it's what I want.Was supposed to be in today.Well, I'm still waiting..?
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July 2021 by Krystal Diaz
This location needs to hire people that actually have product knowledge and customer service skills. Brought my phone in due to not being able to send or receive texts messages. A girl looked at my phone for a few min and told me it's not the service it was my phone ( galaxy note 20). She didn't ask my number didn't look anything up in her computer nothing she just gave up. Took my phone to geeksquad they said it was perfect definitely the service had to call back customer service and they fixed my service problem. Although this location is convenient and close I won't be back. They literally don't do nothing but stand around trying to look cute meanwhile they clueless to how to satisfy customers needs.
