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January 2024 by Alnisha Wilkerson
The guys at Mad Hatter did great work on My Audi. I came in with a Fuel Gasket problem my car was serviced ASAP. Also the shop was closed early when I arrived to pick up my car and the owner Dave still made it happen. I was still able to pick up my car even though the shop was closed early for the day. I definitely recommend getting service here!!
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January 2024 by Christopher
This has always been my place of choice for the last 4 or 5 years. Tom and Ben have always been great and now with the new owner Dave things seem like they are going be even better. The service is always outstanding and they will help you and try to help you the beat they can.
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January 2024 by Tijuana Blandin
Wasn’t a good experience at all for me! First day getting my vehicle back I was told about the problem that I’m now facing after my bill was closed out for 1875! And now I still can’t drive my vehicle without that same issue arising! I feel taken advantage of as a woman and to add insult to injury I just buried my Dad and have No way to move forward with this issue! And now I feel really outdone! My time and money is very valuable which both was wasted and I am left with out a car now!!!! Wow!
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December 2023 by Nandra R.
I took my car in about a month ago. They quickly diagnosed the issue which was a steering column and component failure. Daunting, but the owner, Dave, made several inquiries to Honda about the issue, contacted local dealerships to get nationwide back-ordered parts quickly, answered all of my questions and got me back on the road with fair pricing. Tom is really great to work with and kept me updated. I'll be referring friends and colleagues.
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November 2023 by Tanner Hazouri
The guys at Mad Hatter did a fantastic job! Great customer service and they were quick to diagnose and fix the problem with my exhaust. Awesome shop and crew, I will absolutely be using them again!
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November 2023 by Sixto Cintron
Money grabbers and liars. Funny how my steering pump is leaking and a 4/10, it is an electric system. Quoted $700 more than NAPA's service repair for what i actually needed. I do not recommend.
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November 2023 by Samuel G.
I came into Mad Hatter about 6 months ago with my 2 cars 1 an antique and other a classic that wasn't running up to standard and needing repairing. They assisted me with locating and starting at the root of the problem and updating and repairing things in stages. The manager Tom is very knowledgeable, informative, flexible and professional when it comes to classic cars which is great. Ben (lead mechanic) was informative and takes initiative in acknowledging potential hazards or issues and replacing them. The owner David is cool, motivated and very professional, and the rest of the staff only displays the very best in customer service whenever I'm there. And all of the guys are car enthusiast and actually like cars and care about your car and the customer. Can't beat that, being me coming from a shop that hated cars and working on them. I won't take my cars anywhere else I highly recommend Mad Hatter Complete Auto Care!
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October 2023 by William Baez Jr
The dealership wanted to charge me $600 for what was a quick $40 job. These guy are awesome. They're super friendly and not out to rip their customers off. I will definitely refer them to others whenever possible. Thank you!
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October 2023 by Karen Blair
Under new management and they are awesome. Nice to see old faces. They know what customer service is! And it’s great! If you need anything done with your car, I recommend Mad Hatter. Thanks DineshServices: Tire rotations
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October 2023 by Nandra Ramnarine
They quickly diagnosed the issue which was a steering column and component failure. Daunting, but the owner, Dave, made several inquiries to Honda about the issue, contacted local dealerships to get nationwide back-ordered parts quickly, answered all of my questions and got me back on the road with fair pricing. Tom is really great to work with and kept me updated. I’ll be referring friends and colleagues.Service: Steering & suspension repair
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October 2023 by J Forbes
I've been coming to Mad Hatters for about two years now, and I wouldn't trust any other shop with my car. The mechanics are knowledgeable, they get me in and out of the door, and my car is serviced properly every time. The free coffee is always a bonus ? Thank you for doing what you guys do, it keeps my baby running
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August 2023 by Noah Kuhn
Ever since Mad Hatter received new ownership I’ve seen nothing but improvements. The customer service is exceptional, the quality of work is timely and fairly priced, and the atmosphere is nothing but positive. Will continue to bring my business and my family’s business here until further notice. Highly recommended to new and previous customers.Services: Tires
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August 2023 by Bratzgyal
I went into mad hatter because my vehicle was misfiring they took amazing care of me and my car. Dinesh took his time and was very thoughtful and understanding. I really like these guys it was my first time checking them out but in the future for the rest of my car needs I will be going to mad hatter, one in a million experience!
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August 2023 by Adalberto Sanchez
Family owned business with amazing customer service. Honest and thorough explication on what issues my car had and they were able to fit me in same day! Going here for all the repairs I can get.Service: Exhaust
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August 2023 by Joshua Weiss
Best of the best service! Fast and honest! The team over at Max Hatter is amazing and would recommend anyone to bring your vehicle there! 10/10 raining from me! thank you for your hard work!Services: Transmission
