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March 2024 by Christine McCaffrey
Evangeline is amazing such a sweet person she makes you want to keep coming back !
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March 2024 by Shiela Forlaw
Evangeline at checkout was wonderful. Professional, friendly & helpful. She's what customer service is all about.. I didn't know to put her name on the kohls surgery so I do hope she is recognized for her helpfulness.
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December 2023 by Tom Hayman
When I went to the pick-up line it was very long and I was thinking I don't feel like standing an hour in line. But after 5 minutes in the line a guy came down with a scanner and scanned my email. He had my purchase in my hand in a matter of minutes and I'm back on the road. Fantastic service
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November 2023 by Sammie B
I have been here several times, usually in the evening. I can’t think of a single issue I have ever had. The store is always clean, organized, and the associates are always nice and helpful. I stopped shopping at my previous kohls because it was never a pleasant experience but these guys are doing awesome!
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November 2023 by Ms. Patty
Love this store. Great deals, good merchandise of quality, their own brands are great and the coupons I regularly get are fabulous. Kohl's is my favorite department store for clothes, shoes, jewelry, bras, etc. Stuff I wouldn't buy at Walmart. I like that it also has the Amazon return kiosk. So convenient.
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November 2023 by Rosie Velaz
It's just an overpriced Marshall's. They have good stuff, but you're paying top dollar for it. The return policy and process sucks. My mil got my husband clothes from here. They were all too big. I went in thinking I would exchange them or get store credit since I didn't have the receipt or the credit card used, like every other store usually does. They claimed they would only give back the amount of the item at their lowest price, which added up to being half of what was paid for them originally.
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November 2023 by Samantha Carr
So Much to See and Do. Store Was Immaculate. Emoyees were Helpful in Locating Products. And Informative . We were Greeted at the Register by a Wonderful Cashier named Robbyn. She made the Process of Our Purchases Quick and Easy. Ms. Robbyn was a Delight.
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November 2023 by Sonja Philon
I recently bought a Nine west purse and wallet, I absolutely Love it. The customer service support is always very helpful and friendly. The store is well organized and always easy to find everything you want and need. Thank you for all you do Kohls
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October 2023 by Jacquelyn Strauss
This kKohl's is very clean and well kept. I usually go there more so to return my Amazon orders but I always leave with a great deal. Especially since they usually give you a coupon after you return your Amazon product. Their credit card and reward programs are awesome! They always send you Kohl bucks and coupons through out the year and special deals for your birthday!
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October 2023 by Justyna Płonka
I did not receive the 40% discount that was valid on that day. I informed the store employee about this and gave the code to my phone. The seller scanned the 20% code and told me that 40% cannot be used (no wonder since the promotions cannot be combined and he should only scan the 40% code). The employees are untrained in the current promotion that is available in the store. A few weeks earlier, a store employee did not receive a returned shipment. Kohls is the worst among other stores I visit.
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September 2023 by MELISSA MCBRIDE
The Sephora employees/team members are incredibly helpful & provide excellent customer service. I have an autoimmune disease and it has caused my face to become pale. As a result, I have been trying to find a foundation or tinted moisturizer that's safe for me to use and will provide me with some color so I don't look sick all the time. The team member, Jessica, helped me test multiple products to determine a good color for my skin, and provided me with some samples to try over the next few days. I am incredibly grateful for her assistance and patience.
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August 2023 by Malissa Benade
This is the second time I have needed to go to Customer Service to return work pants for my husband. I cannot say enough about Judy! I have had her twice now, and she is super helpful, friendly, and has a lot of patience. You’ve got a good one working for your Kohl’s… ?
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August 2023 by Frances Scaminaci
Customer service at Brandon Florida store excellent with a smile. Returned something I bought online no problem. Bought some items for myself and my husband. Lots to choose from. Jodi who checked us out at Brandon Florida store was a pleasure. She explained coupons, rewards, everything. Very positive experience.
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August 2023 by Ana
we love shopping here. the selection and sale/clearance prices are always great and it's even better not having to ever step foot inside the mall to find what you need. we love kohl's for all these reasons.
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July 2023 by Gloria Smith
The store looked great inside. We were looking for sunglasses and mens sandals.There was a good selection for the men's sunglasses, but unfortunately, they rarely have a good selection of sandals for men. We found it this way when we were looking for boots in the cooler months as well. Unfortunately, we found one pair but couldn't find my husbands size.Our customer service representative was pleasant and checked us out with a smile ?.
