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April 2024 by Kim-Aj Roque
NEVER NEVER use H&R Block. Yes it is partially my fault for not checking the account number fully. I missed 1 number on my bank account number and so H&R Block sent my check back to the IRS, INSTEAD of calling me and saying hey your bank rejected the money let's look at the numbers you gave me. NOW I have to wait almost 2 weeks to get my refund back through the mail and another couple days for my bank to approve the check. I WILL NEVER USE H&R BLOCK AGAIN!!!!!!!! You could at least call your customers and let them know the bank rejected the money but ABSOLUTELY NO COMMUNICATION after I left the office from filing my taxes on 4/5/24. I REPEAT DO NOT USE H&R BLOCK!
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April 2024 by Roni Mora
There honest , fast and always on time thanks again H&R Block
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April 2024 by Frank Interlandi
How easy it is doing business with you.
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March 2024 by William humphrey
It was five star
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March 2024 by ashley kemper
Dixie Lee is absolutely amazing. H& R Block never disappoints me.
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February 2024 by Eddie Macfeat
Friendly and kind but not knowledgeable of their own system. The amount I got was significantly less than ever before and then the amount of fees and charges took 2/3 of my refund. They got more of my refund than I did. I won’t be returning. That is ridiculous. And my “tax professional” did not take any work or education purchases into my return so I guess I’m just out that money as well. May as well be a scam. Then when I got the emerald card assuming it was the refund advance as advertised they informed me that it wasn’t and it would be months before I likely get a refund of 134 dollars. Meanwhile I’m sure they get my 174 dollars immediately. Highly disappointed.To add to it all the emerald card I received doesn’t recognize my info. That’s just great.Between the time I wrote this and now they called me and informed me that the IRS put a hold on my return because my “tax pro” entered some wrong information. I was livid. It had been an entire nightmare working with this person.Yesterday management called me and assured me they were going to fix the issues I faced to where we would both be happy and repair the relationship.I’m hopeful. I’ll add the final outcome down the line and hopefully everything works out.
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April 2023 by Sharon Lynn
Very fast, professional tax return experience.
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March 2023 by Sasha Cruz Maldonado
Mrs. Scholl was amazing. Great customer service. For the last 3 years I’ve been filing paper because I had issue with not receiving my personal pin, Mrs Scholl took her time to help me create an acct on Id and patiently waited til I was connected to a live agent. She explained everything to me thoroughly and give me a peace of mind. We need more caring and passionate people like her. Mrs.Scholl keep being great.
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March 2023 by Ashley Grizzle
How do you make an appt and because you was unable to answer the phone they cancel your appointment ? not a satisfied person. When I was the one that set the appt I knew I had to be there now I have to reschedule its better to use someone else people Noone has time for games
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March 2023 by Tania Laguna
Very detailed and great service.
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November 2022 by Ronald Thomas
Quick and easy!
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November 2022 by willie smith
Knowledge
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November 2022 by Ayman Qattoum
Good service
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November 2022 by Rebekah Dulaney
Expertise, friendliness
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November 2022 by ernesto mendoza
It cost to much
