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December 2023 by Sonya Bufe
The gentleman that is a customer service person is rude, yells to come to office then he was nasty and completely not helpful with questions. Left feeling like he was condescending and it was a waste of time. 100% not GTE values.
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December 2023 by Jalissa Griffin
Vince Mathis what’s amazing! Help my sister and I really quickly and friendly! Thank you!
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November 2023 by Audrey Henderson
I’m so grateful to Ms. Pierre for being a great resource and for delivering outstanding customer service doing my recent auto loan purchase and payments schedule. She really took her time explaining everything so that I could feel confident in my purchase at Brandon Hyundai. Thank you GTE for selecting quality representatives!
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November 2023 by Crystal R Watson
The Brandon has the best customer service Chantal's and Team are always ready to help members!!
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September 2023 by Roland Hinton
The lady who helped me really knew her job. Chantal Pierre-louis is a wonderful person to talk to. Other places the representative is short with the customer. You have a real gem of a person working for you. Keep her.
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September 2023 by West Coast Clean-up
I am writing to express my sincere appreciation for the exemplary service provide in handling financial and several account matters. Recently, We had the privilege of working closely with Vince, and his assistance proved to be invaluable.Vince's approach to addressing financial-related issues was not only highly effective but also delivered with utmost kindness and professionalism. His insightful advice during our conversation left a lasting impression, and we were advised to retain his contact information for future reference.Today, when faced with a separate issues his responsiveness was commendable. Moreover, he went above and beyond in his efforts to ensure that ours concern was promptly resolved. Vince's dedication to customer satisfaction truly sets him apart and reflects positively on the management team.In a landscape where exceptional customer service has become increasingly rare, Vince dedication to providing a superior level of support is truly commendable. I am deeply grateful for her timely and diligent efforts in ensuring the complete resolution of this matter.I believe Vince's commitment to excellence merits recognition and serves as an example for others. His contributions are undoubtedly an asset to the management team.Thank you once again for fostering an environment that promotes such high standards of service.Warm regards,
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September 2023 by Alexis Ogie
Eugene was extremely helpful and sweet ! I love gte already but he made my visit extremely easy and quick !! I was in a big rush today and he made the process so helpful
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September 2023 by Zachary Vath
Vince went above and beyond to help me understand the terms of my auto loan, explain gap coverage, and help me feel confident in pulling the trigger on getting a new car! If you ever need any help with an auto loan make sure you reach out to him at the Brandon GTE location !
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September 2023 by Bertha Powell
I have been banking with GTE since before moving to Florida in 1999. It has been a great experience and everyone has been very helpful with any needs you may have with banking.
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September 2023 by Annmarie Kenyon
Vince is a great customer service representative. Always willing to go the extra mile for me
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July 2023 by Xzavier Hoppins
Love this bank been with them for 5 years but closing at 6 and taking away Saturday is a inconvenience to the public considering Monday-Friday there not open long enough most people work 9-5 jobs an don’t have time after work and them taking away Saturday was big. People need that extra seat to get stuff done on weekends please bring back Saturdays this isn’t a bad review but just to bring awareness. Still an amazing place.
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July 2023 by Emma Torres
I had an amazing experience. Jeff was wonderful. I would recommend 100%
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July 2023 by Jessica Martinez Valentin
They were so professional and prompt in there service to help me with my clients home loan. Thank you Daisy
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June 2023 by Breastfedtil7
Ms. Chantale was an amazing help with settling my insurance debacle. Real go-getter. Helped to the very end
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May 2023 by tee sullivan
It was great from entering the lobby with chantale and Eugene and the teller at the machine. I had great visit. Chantale helped me set dates for my out of country mission trip.
