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December 2023 by Jess Bachison
I don't write reviews but felt my time and experience with Justin Deskins at Florida West Coast Credit Union was exceptional. He was patient, thorough, followed-up promptly and went above and beyond. Justin was a wealth of information and didn't just offer information as it related to my account or services with FL West Coast Credit, he shared information that would benefit me personally outside of the services they provide. When someone says, "What I have found...", or "you can benefit by...", or "have you considered this...", this suggests to me that you are covering the bases, you are not making assumptions and you are making me smarter by sharing your knowledge. This wasn't a sales pitch, it was personal growth for me and a upfront information so I didn't have to learn the hard way or miss an opportunity. Way to step it up a notch - thank you!
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June 2023 by Shernea D.
I'm just leaving this bank. Been banking with them for nearly 25 years. My ATM card decides that it doesn't want to read the chip so I went inside to try to see what I could do and I'm really perturbed at the fact that I had to pay $10 for a replacement card for something that isn't my fault and after swiping it today going to several ATMs between yesterday and today and it not working though it sounds cheesy. I just think that is really bad for business that a extremely long time customer we get charge to replace the card.
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June 2023 by Chris Michael
Florida west coast credit union is by far the easiest credit Union to obtain a loan for a car. They are fast ,professional and provide sound advice during the loan process. I can’t thank Justin deskin and Rebecca Gonzalo enough. Justin checked on me several times through the process to see if I have any questions. He also gave me sound financial advice about the loan and tips and tricks when dealing with the dealership. Rebecca made closing the loan quick and easy. Thank you Florida west coast credit union for the professionalism.
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May 2023 by Derek Shaw
Had the pleasure of refinancing my vehicle through FWCCU and I'm very satisfied.
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March 2023 by Dee Lewis
Great I stayed in the car my neighbor went inside
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December 2022 by Melissa R
This is a terrible Credit Union. No empathy of towards customer or understanding. I am done with the nickle and dining to this credit u ion and on the search for a more reputable with w. Better reputation for its practices customer service practices.
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October 2022 by Capt Ike Carrasquillo
I've worked with Justin Deskin and Elizabeth in the past for my home, Rv, truck, car purchase but this time around just like in the past, there knowledge and experience have made our new car purchase very easy and timely. Thank FWCCU for having folks that care like Justin and Elizabeth.
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September 2022 by Jennifer Rivera
Second time working with Justin Deskins, he was just as quick and efficient as my first experience with Florida West Coast CU. He treats everyone with respect and importance. Would recommend Justin to anyone who needs an auto or personal loan.
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April 2022 by Dave F
I've been a member for over 35 years. Outstanding service and Outstanding people. They are the best ?.
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January 2022 by Malik Johnson
Signing up for a membership is the best decision I ever made in my life on my road to Financial stability and success. They have help me build my credit score tremendously with there loan products. When you join this credit union your family in your treated as such with ever single transaction rather it be banking or loan products. I will always be a part of this family and do my primary banking here. Been a member for 20 years I love this place.
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April 2021 by Euniquice Harris
Horrible experience I just moved into town. I thought this would be a great branch to go to. Very unprofessional. Did not feel welcome at all. They told me I had to have all of this unnecessary information to open up a savings account. I am upset that I wasted my time.
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May 2020 by Daphyne Daniels
I have had AMAZING experiences at the Brandon Location. I have been a member on and off at the credit union for over 20 years—receiving nothing but impressive service. Recently I lost my mom, and they were wonderful with assisting our family in getting her financial affairs in order prior to passing. When she passed, they continued to work with my dad to assist him in getting the financial affairs in order after the loss of his wife, my mom. They displayed empathy through all interactions with our family, and continue to work with us for any financial needs. Great office, outstanding customer service, and extraordinary staff! I began my membership with Elizabeth Chavez who was amazing, cordial, and always smiling to now dealing with Heather Windell who is carrying the torch with grace and humility. Heather is just as cheerful and encouraging!! She kept smiles on our faces through a very difficult time in the loss of the matriarch of our family with her empathy and professionalism. THANK YOU to Heather and the entire staff there at the Brandon location! You have a lifelong member in me!!!
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April 2020 by Larry N.
great place been with them since the late 1990's . They work with you and the rates are great. Had several car loan with them. They tell you what you should pay for the vehicle
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November 2019 by Trennell Johnson
Signing up for a membership is a bad ideal. Very Poor credit Union do yourself a favor in skip there services.They don’t report to all 3 credit bureaus On there loan products so even if you pay them off you get half the credit and they still get the interest. Don’t believe me just ask them. They also don’t do Risky lending so if you in the rebuilding stage good luck dealing with them the most there willing to offer you is a secured card that you will get half the credit for. And put up all the money for. I can go on and on about the problems but I think I said enough. Sign up at your own risk. You’ve been warned.
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October 2019 by Sid Zuniga
Best Credit Union in Florida!
