-
October 2023 by Neil Casey
I thought transmission places were basically the same. Went to Cottmans transmission and met Don. Don believes in old school communication. He will keep the customer updated with what’s going on with the transmission and if it’s under warranty what’s going on with the warranty company I can’t say enough good things about Don very happy with the service.
-
August 2023 by Ali L
Very helpful shop from my experience.My car started sputtering and check engine light came on Friday. After leaving it overnight, they gave me an update Monday about what needed to be done.Very thorough inspection as they found my water pump was leaking too.They were able to fix my transmission issue, engine tune up, and replace my water pump.They updated me Tuesday and I got my car back on Wednesday. My husband drove it and says it's great, I'm very happy with my car knowing they fixed the transmission and extra stuff on top.Pricing was very reasonable considering all that needed to be fixed. I'd recommend considering other shops would take weeks to fix my car.
-
August 2023 by Joe Lopez
Very upset with this place. I drove my 2017 Ford Focus R/S to get my engine light diagnostic. After a few hours of the vehicle being at the shop and calling in frequently to get an update, I was told that my car wasn’t running anymore. They told me that my best option was to bring it to Ford and have them take a look at it. I had to tow my vehicle out. Still to this day my vehicle isn’t running because the damages will cost me around $5,500 which I simply don’t have right now. I drove it in, and had to tow it out because they simply didn’t want to deal with it. 0/10Service: General repairs & maintenance
-
July 2023 by tony oltean
They replaced my transmission but after the warranty was up there were a couple issues. I took it back and they corrected the problem at no charge.Service: Transmission
-
July 2023 by travis cross
After speaking to the manager and him assuring me they were very familiar with Cadillac transmissions, I took my 2010 srx to them. They told me it needed $4700 rebuild. Not satisfied with that I had it picked up. After a second opinion from another local shop, it only needed a $1400 transmission controller. Working like new now. I would not recommend using cottman to anyone ever again.
-
April 2023 by Oreste V.
Let me start by saying this place has been great Don at the front has been knowledgeable welcoming and profesional. Brought in my 2018 Chevy Tahoe for transmission issues slippage and hard shifting don was honest and upfront with the pricing they were one of the only shops that took our extended warranty and they did an excellent job, our Tahoe is running better and smoother then we first purchased it. Chevy was telling us it would be 3-4 month wait time Cottman got us back on the road with a new remanufactured transmission in a week. I would highly recommend Cottman transmission.
-
February 2023 by anne kitko
As her original owner, it was necessary for me to take my beloved '04 Infiniti G35 Coupe to a 'shop' that didn't do what had to be done on her at the Firestone that does her oil changes, etc. I was referred to Cottman. I took her there... It went very smoothly and I was satisfied when I drove her home... At the time of the original repair, Don, the manager, had recommended that I bring her in one wk after the valve cover gasket replacement they'd done. I went in for that check on schedule...But then, I again started getting the 'smell' I'd gone to them for in the first place. I again took her back in. Don was so accomodating and pleasent. He didn't treat me like an idiot and proved to me that the oil is burned on and has to wear off. Cottman's very competent mechanics fixed my beloved car and the management made sure they knew "The customer is always right".Don't waste your time searching anywhere else... They're honest, capable, and NEEDED!Thank you Don, not only for your mechanical expertise, but especially for your military service!!! and God Bless the USA!Thank youService: Transmission
-
December 2022 by larry baldwin
Being in the automotive business for over 20+ years I can honestly say that this shop is fairly priced and does great work. We have been using them for years now and we have great experiences only. Thanks for all that you do for us!
-
November 2022 by Rob Hill
Very frustrating, expensive, and disappointing experience. I had to return my vehicle twice for correction of poorly performed work and supposed failed parts. Staff was unprofessional and unskilled at dealing with customers. (At no point should an employee use the word deadbeat while working through debit card spending limits, or joke about the prices of their work). I had to demand a breakdown of parts, labor and work performed, and am still waiting for that.My advice is to seek repair work elsewhere. This location (Brandon FL) is poorly operated.Service: Transmission
-
November 2022 by Vienna Garnett
Don is the man! Everyone treats you like family! They are knowledgeable about all sorts of vehicles and they replaced my transmission in 3 days and my van has been running great since!
-
November 2022 by Terry Kidwell
Best mechanic in town. Decent prices great work and wouldn't go nowhere else. Donnie and his mechanics are fantastic.
-
October 2022 by Iannah Johnson
I was in search for they answer as to why my check engine light had come one. I decided to try Cottman because they were able to squeeze me in the same day and because of Don's amazing customer service. The crew ran the diagnostic tests and I brought my laptop to work while they did their part. Don made sure I had access to the wifi, so I wouldn't have to use my data on my Hotspot. He also provided me with a charger for my laptop should I need it. Additionally to top it all off, my issue was so minor that he didn't even charge me for the diagnostic test. He simply instructed me what part to get and from where. He also assured me that if I didn't feel comfortable installing the part to come back and he would do it for free. Gold Bless Don!Services: Auto engine diagnostic
-
June 2022 by Jessica Clarke
Friendly enough, but their pricing is outrageous. I was told a transmission swap would call for about 8 hours of labor from another highly rated shop and I can buy a completely remanufactured transmission for $3800 (I have the quote), costing about $4600 out the door. This shop said it'd be $7500 for doing the same thing, mentioning how hard it is to find used transmissions these days.So basically, they're maximizing on the fact that customers may have a hard time finding parts and upcharging in return. Don't know about you, but $3000 is a lot of money to toss down the drain for the same service.Gladly collected my $60 diag fee, when the other place did it for free.Went based off the good reviews but feels like a rip-off waiting to happen. GET MULTIPLE QUOTES!
-
June 2022 by Bruce Jr
Thanks to Don and Chris I am back on the road for half the price of the dealership. Their knowledge of VW and tranmissions led to success. Much appreciated. Thanks for your help!
-
May 2022 by CrimsonMermaid04
Would recommend again and again. Had my BMW X1 worked on and hands down will come back. Don was extremely pleasent to speak with and honest. Thanks for an awesome job!
