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May 2024 by Thao Nguyen
"Bed Pro Mattress is my go-to place for all things sleep-related! For the past 7 years, I've purchased numerous mattresses from Chris, and his exceptional service never disappoints. He knows his products well and always helps me find the perfect mattress for my needs. I wouldn't go anywhere else for a mattress. Highly recommended!"
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April 2024 by Efrain Delcid
Mike is really a great customer service person. He took his time to explain all the features regarding the mattresses and the beds his store sells. I was not thinking of buying yet, but with Mike's diligent work. I decided to go ahead and buy.Great Mike! Keep up the good work.Efrain Delcid
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March 2024 by Cindy McIntosh
very helpful in my search for a trundle/pop up bed. Mike went above and beyond the help me and recommend the right mattresses. The delivery was great, both men were courteous and very helpful..Very pleased with the total experience.
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March 2024 by Brandon Bold
Really good service, and greatly priced
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March 2024 by John Innocenti
The "beducation" provided by our salesperson Mike was one of the best customer service experiences we've ever encountered. No high pressure tactics at all. Also, their pricing beat another major mattress firm without our even mentioning it. Bed Pros is the best.
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March 2024 by Danny Russo
MR. MIKE is the MAN! My experience at Bed Pros was nothing shy from superb. Mike was honest, fair and to the point from the time I walked in, to the time I left with my new mattress. No more sleepless nights when you shop with MIKE at Bed Pros!
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March 2024 by Matt Wright
Mike was great and got us in exactly the bed we wanted! The delivery was smooth and professional as well!
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February 2024 by Vickie G
Buying a mattress was a pleasure shopping at Bed Pros. Knowledgeable, personable and pricing on point. What a winning combination!
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February 2024 by K Caputo
Very helpful and great customer service. One of my mattresses was too tall once I got it with my old box spring so they made another trip and brought me a shorter one.
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January 2024 by Stellar
Very friendly and helpful service! We did not end up making a purchase this day but the store manager gave us a lot of good mattress information and invited us to return later when we were ready.
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December 2023 by Happy Plants
Everything in life should be this easy and wonderful! 4 days ago I called Bed Pros Mattress Brandon. Within 15 minutes Chris had zeroed in on exactly the mattress that I needed, gave me an amazing price on it, had me approved for financing, and set up delivery for just 2 days later!The last two nights I slept better than I have slept in years! Thank you so much Bed Pros Mattress Brandon! Your kindness, knowledge and top notch customer service from initial contact to delivery is spectacular and so appreciated!! ?
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December 2023 by Lindsey Johnson
My husband and I had been contemplating the daunting task of choosing a new mattress for two years, and the stress of finding one that would suit both our preferences for the next decade had been holding us back. Finally deciding to take the plunge, we walked into Bed Pros in Brandon with apprehension and uncertainty.To our pleasant surprise, we were greeted by Chris, who immediately put us at ease by declaring that he wasn't a pushy salesman and had no intentions of pressuring us into a purchase. This refreshing approach set the tone for what turned out to be an incredibly smooth and enjoyable mattress shopping experience.Within just 25 minutes, Chris expertly guided us through a variety of mattresses, allowing us to try them out and explaining the nuances of each one. His knowledge and genuine desire to help us find the perfect fit were evident, making the entire process not only informative but also surprisingly fun. It was evident that he cared more about our satisfaction than making a quick sale.To our delight, we found the ideal mattress, and Chris made the purchasing process seamless. We left Bed Pros feeling confident and excited about our choice, wondering why we hadn't visited sooner.The exceptional service didn't end there—our mattress was delivered the very next day, exceeding our expectations for promptness. The efficiency and professionalism demonstrated by Chris and the Bed Pros team were truly commendable.In conclusion, if you're in the market for a new mattress and want a stress-free, customer-centric experience, I highly recommend Bed Pros in Brandon, and specifically, Chris. His expertise, honesty, and dedication to customer satisfaction made what could have been a daunting decision one of the easiest and most enjoyable purchases we've made. Don't make the same mistake we did by waiting—head to Bed Pros and sleep soundly on your perfect mattress!
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November 2023 by Aviva “Aviva Pole Diva” S
Go see Chris. Go tell Chris exactly what you need. Be super nice to Chris because he has to deal with people who aren't sleeping well all day long. Chris will then hook you up with the best mattress for you. If you just need a mattress and want to save money say that, Chris will hook you up. We wanted a fairly expensive mattress. Chris had us try several others that were similar but less expensive. We still ended up with the more expensive option and are very happy with it. Chris even got me the pillow I needed after searching for years to replace my (worn) favorite one.
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October 2023 by Jerri Jimenez
Great service. I love my mattresses, very friendly store manager and staff.I'm coming back to leave a second review . . . after making my first purchase and absolutely loving my new mattress (The Resort Hotel - Latex Collection) I purchased two more sets of king mattresses and box springs. Chris, the store manager, is friendly and very knowledgeable regarding the mattresses. I've loved my mattress from the first night, there was no "getting used to a new mattress - break in period" of time. The guys that came to deliver them were super friendly and went over and above to help me move existing mattresses to another room, I'm sorry I don't remember their names to post here. My second delivery went just as smooth with Larry and Dre setting up two king mattresses and bed frames to the beds. All four of these guys love Chris and sang his praises, which tells me Chris is a super great guy and treats his staff with integrity and respect. I highly recommend giving Bed Pros of Brandon a visit if you're looking for a new mattress (mattresses). I've purchased three (The Hotel Collection from Jamieson) kings and am very happy with the comfort of these mattresses.
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September 2023 by Jeanne Fagan
If I could give Chris 20 stars I would. He sells great beds, he is so helpful & he listens to your needs. He is knowledgeable & so caring. Thank you Chris for all your help and your kindness