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January 2024 by Grom O'Hilshae
Sorry, this silly program always asks me about places I've never been to. I was just next door or drove down the same street. Never been to any AT&T store.
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December 2023 by Andres Santillan
Absolutely horrible experience since the beginning, They don't know what they are doing , completely clue less 99% of the time , and management answer to any problem is call costumer service, lack of training and knowledge as well as a common sense
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October 2023 by Lily Rosen
Jill was absolutely wonderful! She immediately set up my wireless account and told me about the discounts I can get to keep my bill low. Very sweet and helpful, absolutely love her! She helped to keep my toddler calm when she started getting upset that she had to be still and close to us instead of running around. Adrianna was also very sweet and gave my daughter some cookies while I was helping to get the account set up. Overall amazing! I’m very happy coming to AT&T!
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October 2023 by Paula Wanton
Anthony was amazing and helped me and my son, with our new phones and save our data, best customer service I have experienced in any phone store. Would recommend him to all my friends .
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September 2023 by Victoria Johns-Paradise
I came in to buy a new phone since it was time for an upgrade. We called ahead to see if the phone I wanted was in stock since other stores we checked did not have it. Michael answered and checked for us and then told us to ask for him when we came in. The store was very clean and organized. We had no wait and Michael took care of us. He was very kind and answered all our questions, which made our visit a 5/5 star experience!
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September 2023 by Wren Van pelt
The staff is absolutely amazing! They are excellent at the job I had the best experience in this store out of any other AT&T store! Never change you guys are doing some exceptional work 10/10 best experience
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September 2023 by Chris Harrison
As far as ATT stores go, this one is pretty top-notch. Service is fast and efficient, and it never seems understaffed. One of their younger salesmen is a little pushy, though, trying to act like he understood my job to try and sell me a smart watch, even after saying no... But they get you in and out pretty quick, which is important to me.
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August 2023 by Gilbertina Wright
Mahdat is awesome! He is patient and understanding. He is an outstanding representative of ATT&T !!
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August 2023 by marvin williams
Great customer service, and was very helpful in resolving wireless. Issue? I would recommend going to the Brandon store for further AT&T service.
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July 2023 by Emberdad0801
Well. I went in to have them show me how to deactivate Active Armor on my phone.I wasn’t getting any calls it sent everything to voicemail.Lady I called from AT&T said “come in we have to do special stuff to it”They needed all the security info I had and a license that I lost so the guy totally walked away said we can’t help you.Found my passport gave it to him.Went to active armor set everything to off and handed me the phone “ It’s done”. ?My face is seriously unlocking my phone. The guy could have simply said. Turn everything off in your settings in Active Armor, cancel subscription then delete the App. I spent 30 minutes in there no wait and there was no “special stuff” to be done.Simply go to App and turn all buttons off.What are they thinking? We’re they just being difficult.It’s like asking them what phone case fits my phone? They say we’ll need 2 forms of identification, 3 relatives names, your pin, driver’s license, social security number and you mothers maiden name to sell me a iPhone 13 case.NOTE! When I downloaded Active Armor to reduce spam calls. The spam calls ramped up 50% getting 20 calls ROBO in a 10 second time frame. At least 10 other spammers in a day.Active Armor now gone off my phone. I get no ROBO calls, a couple spammers a day sometimes I go 2 days without a spammer calling.What better way to sell a product by trying to get rid of 20 spam calls a week only to realize I just paid $4.99 a month to now get 80 spam calls a week and simply because they are showing showing up “blocked” you think this is the best thing ever.ACTIVE ARMOR will have you googling 15 numbers a day to find out they’re reported on ROBO killer as spam, fraud and so on.If you like being a detective googling every spam number calling you and blocking everyone in your contacts list then you’ll love Active Armor.
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July 2023 by Dame Productions
Corena was very helpful to me as I went in trying to get a new phone plan. She was very friendly & greeted us so nicely. She’s a great person to work with & I would definitely recommend her if you’re looking to switch to AT&T (which I would also recommend ?)
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July 2023 by Shirley Hugh
The service was excellent professional, very knowledgeable. They went above and beyond to assist me and saving money. And show me how to operate the system. Thank you AT&T In Brandon, I highly recommend them.
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July 2023 by W F
Well. I went in to have them show me how to deactivate Active Armor on my phone.I wasn’t getting any calls it sent everything to voicemail.Lady I called from AT&T said “come in we have to do special stuff to it”They needed all the security info I had and a license that I lost so the guy totally walked away said we can’t help you.Found my passport gave it to him.Went to active armor set everything to off and handed me the phone “ It’s done”. ?My face is seriously unlocking my phone. The guy could have simply said. Turn everything off in your settings in Active Armor, cancel subscription then delete the App. I spent 30 minutes in there no wait and there was no “special stuff” to be done.Simply go to App and turn all buttons off.What are they thinking? We’re they just being difficult.It’s like asking them what phone case fits my phone? They say we’ll need 2 forms of identification, 3 relatives names, your pin, driver’s license, social security number and you mothers maiden name to sell me a iPhone 13 case.NOTE! When I downloaded Active Armor to reduce spam calls. The spam calls ramped up 50% getting 20 calls ROBO in a 10 second time frame. At least 10 other spammers in a day.Active Armor now gone off my phone. I get no ROBO calls, a couple spammers a day sometimes I go 2 days without a spammer calling.What better way to sell a product by trying to get rid of 20 spam calls a week only to realize I just paid $4.99 a month to now get 80 spam calls a week and simply because they are showing showing up “blocked” you think this is the best thing ever.ACTIVE ARMOR will have you googling 15 numbers a day to find out they’re reported on ROBO killer as spam, fraud and so on.If you like being a detective googling every spam number calling you and blocking everyone in your contacts list then you’ll love Active Armor.
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May 2023 by Nikole westbrooks
Today I had the pleasure of working with both Adriana and Taylor. The issues we encountered the past 2 days were very tedious but Adriana was veryyyy patient and worked very hard to get everything situated. Taylor joined in to help and we were able to get everything I needed taken care of. Huge kudos to the both of you and thank you so much for the excellent customer service, your patience and making sure I didn’t leave the store with what I needed and then some. I’m super happy with everything purchased today and again THANK YOU FOR ALL YOUR HELP !!!
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May 2023 by E L Bing
False claims of Military Discounts. Don't believe the hype. Presented in person DD214 and Military I.D. at Brandon, Florida location. By the time I got in the car heading home, email received stating they were "unable to verify......"
