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October 2023 by ramya kommula
Diego has been of great help to us. We were looking to transfer accounts and also trade in our phones. He spent over an hour with us and patiently explained the process and helped us through! Excellent customer reception :)
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October 2023 by Tessa D
My experience was the most positive!!! Corena was so friendly and thorough. The whole staff at this location went above and beyond in walking me through the process of changing companies. Thank you.
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October 2023 by Fulys Arthouse
Very very bad! They are not kind! They don't want to answer your questions, they didn't help! They don't show a way to make the customer happy!I just needed a new phone help that's it! They didn't even make an eye contact what a shame ...It's the first time I have see so bad workers in AT&T! And the bad Mexican music was to loud inside!9/28/23 6pm !
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September 2023 by Andrea Diaz del Valle
Hassan was awesome!! He was patient, explained everything until I understood showed me my option. Very collaborative and easy going!! Thank you very much for your help!
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September 2023 by Dana Stevens
Corena and Destiny at the AT&T store at Brandon Mall were outstanding customer service reps today! Corena worked with me directly and Destiny laughed at my stories. I HATE changing phones BUT my experience today was painless and actually FUN! Happy to be with AT&T.
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September 2023 by Marcos Castillo
Hassan is very professional, helpful and efficient. I went to ask for service and promotions I get all the information with full of patience and detailed. Strongly recommend this store, excellent experience.
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September 2023 by Truth Be Told Podcast
Hassan was so freaking awesome! Great customer service & a big help. Because of his great assistance, I even upgraded my phone. He’s the best !
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September 2023 by Bhavya Sri Malli
If you ever go to this store, ask for Hassan. I recently went to this store to port to At&T. He was very nice and incredibly helpful throughout my visit. He made my porting process pretty painless.
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September 2023 by Mindi Orologio
Hassan is great. I came in with a broken phone and was looking to upgrade. Hassan showed me my options and made it a good experience shopping for my new phone. Thank you.
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September 2023 by Patrick Carlton
Corena and the rest of the staff at the store are on their game. So helpful, so courteous and so professional. This will be my AT&T store from here on out..
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September 2023 by Faith Breaux
Corena was amazing!!! She helped us with the process of adding a line and switching my phone to carrier to my bf account with AT&T! She was very informative and made me feel good switching over
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September 2023 by Roger Wood
Karen C. was awesome. She knew where to get answers to our questions and took care of our needs. Karen C. Attentiveness and personality make this experience Top Notch. Excellent advocate for AT&T
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September 2023 by Dawna Gantvoort
I stopped by this store with a broken phone after a rather upsetting and disheartening experience at another store. I’m not sure if I was curious, maybe optimistic about a different answer or angry enough to give any personellere a piece of my mind. Rather, I was welcomed immediately by an employee who not only listened to my story while he was actually on break, but within five minutes after logging back in to work he had all of my problems solved. Just. Like. That. Props to Diego for being patient, attentive, responsive, educated and informed knowing quickly exactly what I needed. And, he did it all in a kind, sincere and professional way. And, not just because he was able to assist me, it was his genuine conduct that actually made me feel like my problem mattered. Try finding that in corporate world these days. It’s very challenging!
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September 2023 by KaShinta DeBose
Diego was so helpful. He explained everything thoroughly and ensured we got the best deal. His customer service was amazing.
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September 2023 by Alex Figueroa
Greta and Diego represent AT&T very well. Great customer service here! So glad the mall finally has a good cell phone provider! Can’t stand all of the T mobiles in the mall!