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February 2023 by Jeff M.
Over and over again I tried to stop auto-refill by turning it off, calling the pharmacy multiple times, no avail. I called and canceled my account to get rid of their stupidity.....guess what? I still get hassled by morons calling my doc to get ok to fill. Rather than going thru all the above malarkey, I will ignore them and ask doc to call in what I need to Publix Rx. Walgreens is worthless
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January 2023 by Jon C.
This Walgreens is broken and management and staff clearly don't care. Do not expect customer service of any level. You will me lucky if you are greeted with what do you want, rude you bet top to bottom. Pharmacy is a dumpster Fire! Do not expect any help wait times for medication can be weeks!!! Again don't expect any help with anything!!! I can't express just how BAD this place is and no cares. AVOID at all cost. The incompetence is astounding!!!
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January 2023 by Google user
Terrible hold time and they do not pick up to say we will be with u and pharmacist not very knowledgeable
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December 2022 by Patricia Hunt
Terrible hold time and they do not pick up to say we will be with u and pharmacist not very knowledgeable
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October 2022 by Kathy M.
I called to reach pharmacy at 12:15 pm and placed on hold..at 1:00 pm someone answered the phone said something so quickly i had no idea what she said and placed me back on hold...at 1:15 pm another department answered and said. OH you want the pharmacy and back on hold again.....at 1:23 another department answered the phone again and switched me back to pharmacy. At 1:27pm i was on hold for pharmacy again....they finally picked up the call and hung up on me.........1 hr i was on hold...i think they need a better phone system or better training.or someone who cares and not hanging up on a phone call at 1:30pm because it is now their lunch break.....
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April 2021 by Dawn D.
I have had difficulties at this Walgreens. Would not recommend. Pharmaceu doesn't have enough employees so the wait is very long. I'm always told my prescription is not ready but I recieved a text stating is was
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July 2020 by Christopher S.
I have to say that the staff at my neighborhood Walgreens are truly stellar. They care! Twice now I have received excellent customer service, that I didn't expect from a big chain store. Rafik Botros was very professional. He took the time to find a prescription plan for me that made all the difference. It made me remember small town pharmacy care.Thanks Walgreens
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June 2020 by C P.
I'm not a fan of this Walgreens location. The staff is not so friendly and the store shelves are not kept very tidy, many things moved and pushed around without any employee putting things back in the correct place. Makes it difficult to find some things.
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April 2020 by Adrienne A.
Since I can't get sugaring right now.... I bought a razor. I got the Walgreens brand that said to compare it to the name brand I usually buy. Wellllp... there's no comparison, for whatever reason the name brand one works much, much better for me. I was happy to be able to return. At this location right now they are out of Tp, paper towels, napkins, and Kleenex. I got my dogs new favorite toy here. :D
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January 2020 by Skyla P.
I called up to renew a prescription, my phone call started at exactly 4:51, and was kept on hold till 6:11. Checked the hours, closed at 6. Never once answered the phone, nor even got ahold of a representative. Mind you, I was calling to renew a prescription for a rescue inhaler. Definitely going to get this prescription somewhere else. This Walgreens is not reliable.
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January 2020 by Tony M.
They gave me the wrong medicine! It was not what my prescription said! So I went back and told them that they made a serious error and put my health at risk! They totally tried to avoid the issue and would not even say sorry! This pharmacy is incompetent - stay away!
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September 2019 by Millie M.
Walgreens at Cortez and 59th St. is our favorite place to go for any pharmacy needs. Pharmacy Manager Rafik Botros is always so friendly and helpful! He is a real asset to Walgreens!! His staff is also very helpful and pleasant to do business with. We will continue to do our business with them and refer them to everyone.
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July 2019 by Pam F.
Really a Great Pharmacy now. No issues whatsoever and hardly a wait even at rush hour. Every staff member is friendly and super helpful. I have been here often lately and Highly recommend them! I could not ask for better. Thank you!
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November 2018 by Harry G.
Having lived in Bradenton for 27 years I know which stores that give me good to exceptional service. It boils down to building a relationship with the pharmacists and staff. This store and this pharmacy is a pleasure to go to. They have had my prescriptions ready when they were due to be filled. There has always been a text and a phone call when they are ready.The side effects are always explained clearly. All in all a great group working and I feel I am dealing with professionals that are also friends. Great place great people
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July 2018 by Rick massey
Walgreens always hires good decent people
