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February 2024 by Ana Bass
Ian was completely out of line when I needed help. Telling me “I can’t predict the future” when I had asked a question. what kind of customer service is this? Not only posting this on here to inform of his insulting behavior, but also reaching out to form a formal complaint with corporate. Ian, do better.
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February 2024 by Natanael Martinez
very helpful and informative service. truly delighted.
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January 2024 by Rick massey
Very good staffing
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January 2024 by Frank Stefanski
Ian was very professional and very nolageable
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November 2023 by Laura Z
Had a great experience at the Victra Verizon store. Ian was super helpful & got our phones/watches set up perfectly. Had great conversation with Lucas the manager. Thanks guys!
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November 2023 by Miguel Flores
Went 10/18 to purchase a new device . Lucas the General Manager was very helpful with the details he provide . Thumbs up !!
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November 2023 by Chantal Stewart
Bryce is Great I would recommend him and that particular Verizon store every time!
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September 2023 by Jay Emerson
When entering the store, my wife and I were immediately and cheerfully greeted by Ian. From the git go we were impressed with his knowledge of the products and associated services. We wanted to upgrade our iPhone 12 mini’s to two new iPhone 15 pro. Ian took charge and very quickly migrated our old devices to the new iPhones without a hitch. Ian explained everything throughout the process. We are very impressed with Ian the the Victra organization he represents.
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September 2023 by Nancy Goux
Austin was wonderful to work with. He was very knowledgeable and willing to help. He was up front with the costs for upgrading to a new phone and the time involved to make the changeover. Normally, I dread upgrading my phone because of the constant sales pitch and the salesperson not listening to my needs. Austin made upgrading a pleasurable experience. Thanks, Austin!
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September 2023 by Chris Emery
The Verizon store at 14th St and Cortez in Bradenton...I will never go back...the manager, Mark, was condescending and short with me. He tried to get me to go to a phone repair shop twice..I didn't want to spend more money on that avenue but he didn't bother to offer any other option then he called my sister who is the admin of the account and requested I.D. he eventually hung up on her and he and his employees all told me loudly to have a nice day. The I.D. is requested by some but not all Verizon stores from our experience with them but there was no reason to be rude.Git great service from Ian at Verizon at 70th n 33rd at by Dunkin donuts in Bradenton. I even bought a phone!
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August 2023 by Scott Welker
Excellent service and great job on getting my camera back up and running
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August 2023 by Eric Wise
Great customer service, friendly, engaging, overall awesome.
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August 2023 by Jimmy Francis
I walked I got greeted and got everything and more done in this store!
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May 2023 by Bob Kulchar
Good store. Good staff. They were very knowledgeable and helpful.I was shopping for Google Pixel Buds Pro. They had them in stock and I purchased a pair.The clerk had knowledge about the buds and explained a few things while completing the transaction.The store was kind of busy and I had to wait to see a clerk. But the store has a ton of products on display and i got to check everything out.
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May 2023 by Lance Huey
Ian B was very helpful and curtious, He also answered all questions i had about my phone and even explained to me a couple thi gs i didnt know. Thanks for the help Ian
