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April 2024 by Arno Wehr
Very friendly and helpful.
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April 2024 by David Smithman
Excellent customer service. Chris helped me upgrade my phone and transfer ALL of my photos and apps. Great job.
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March 2024 by Brittnee
Chris and Chevy are 5star sales professionals! They were welcoming as soon as I walked in the door and even greeted me with water! I came in for an upgrade and Chris made sure my transaction went smoothly. He transferred all my information from my old device to the other and my new phone was ready to go in no time! 10/10 you won’t be disappointed. Thanks Chris!
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February 2024 by Rico Starr
Chris is the best Rep. in the area... very knowledgeable of all devices as well as contract procedures.
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February 2024 by Dr. Nathalia Mesa
I got 2 over the air WIFI's boxes last week. One worked fine for the business, but the other one I could it get it to work in my home. The salesman told me that if it did not work I could return it very easy. I bought two and now, he is saying that I have to call 611 in order for me to get a box and be able to return it. They do not explain those details because otherwise, they won't sale.
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February 2024 by Andy Bell
They were fantastic to work with, and very helpful.
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December 2023 by Matthew Queiroz
Ashley and Finn were terrific. I came in with my phone not working at all, and they told me exactly why it wasn’t working. They gave me multiple options to 1.fix 2. Replace or 3. Upgrade. And gave me all the prices ahead of time to help me make an informed decision. They also made the experience enjoyable.
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December 2023 by Latin Queen
Just want to say how your employee Nickolas, always goes above and beyond. I have been a Verizon customer for over 15 years. Nickolas got my loyalty ever since I needed and iPad for my child and it wouldn’t be in till after Christmas . He hunted and found one and even picked up. Since then i won’t deal with anyone but him. Started in Parrish now I travel to Lakewood ranch. He always greets you with a smile and walks you to the door. Great customer service.
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December 2023 by HR H
Wonderful experience with Alex. She made transitioning from an Android to Apple completely painless and ferreted out a solution to what seemed an intractable transfer problem. Kudos to Verizon at Bradenton Lakewood Ranch. Ask for Alex.
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December 2023 by Two Rivers Urgent Care and Wellness
It’s 4:20PM and the store door is locked with a sign written on a scrap paper stating will be back by 4:15. How does a company that is publicly traded just close lock their door in the middle of the day on Tuesday? Unacceptable!!!!
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December 2023 by Madi Lowe
Arrived at 3:40 to a sign saying “back @ 4:15”. Figured they went to lunch and I would just wait for them to get back. It is now 4:45 and there is still no one here and the same sign is still there.Update: Finally arrived at 5pm
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November 2023 by Margaret M
Really appreciate the service I received at the Victra Verizon store by Publix in LWR. Christopher found the best deal for me on a trade in and had enormous patience doing the Set-Up. Thanks!
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November 2023 by Stacy M.
Excellent experience. Chris was very professional and knowledgeable.
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October 2023 by Gabe Glaesser
Alex was wonderful!She explained everything clearly!She put cases on our new phones after transferring all the data from our old phones.She explained everything very clearly with our accessories we were purchasing along with the changes in our monthly bill.A quality retail experience !
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October 2023 by Tom Dunlap
Nice people helped us and did a very nice job. But things took a long time.
