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August 2024 by Ruslana Studio
Good service
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August 2024 by Nathan Pick
I had Amazon returns, the employees were easy to work with and the process smooth.
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July 2024 by Ronnie Wilson
Good customer service very friendly
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July 2024 by Lee Fogle
Great People and convenience. They can do everything!
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July 2024 by Linde Davis
I had a heavy box, and the employees helped me with it. It was pouring rain sideways and I really appreciated their assistance.
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July 2024 by LUCKY SEVEN
Amazingly enough, after one star reviews there are always seems to be a couple of 5 star reviews that seem to follow for this location.
The customer service at this location can be exceptional if you are waited on by Matt or the other mature lady with the blond hair. She and Matt are very nice and personable. If you happened to be unfortunate enough to be waited on by the hispanic girl with the long dark hair; her name is JESSICA; then prepare yourself for subpar service.
Also mail and packages has in the past , been left out unsorted , because; and the reason given was :" too many people came in the store and it got busy". A clear violation of the United States Postal Code.
And to whom it may concern that will write the written response to this review, I mind you , I have both pictures and some video to justify my statements.
I am not sure if I trust my packages at this location. Seeing as packages seem to be shipped not promptly. Hopefully their other UPS STORE location customer service is better.
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July 2024 by June Arnado-Birrey
they were not expecting a notary service at 5:30 pm thinking they cut off at 4pm, but their computer said i have appointment at 5:30 pm. the staff was very accomodating and helped me immediately. notary service was done and the lady at the counter even let me skip the line and served me first right after i finish my notary service. awesome people at bradenton office
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July 2024 by gretchen baugh
Thank YOU Angela so so much. I had no idea what I was doing. Angela was kind Knowledgeable, professional and welcoming,Taking care of my delicate and important needs while explaining the process. I am impressed and am Grateful. Thank you once again for all you did!!!!
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July 2024 by Linda Pol
Matt and his staff are amazing. I went in with photos, emails, screenshots and didn't know how to fax any if it. They did it all for me from my phone. ❤️❤️❤️
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June 2024 by Marissa
Matt and Jessica are so helpful and friendly! I come in about 2x a month and they are always great to chat with and guick and knowledgable!
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May 2024 by Crystara1
I’am extremely disappointed, I received the worst welcome ever, the second I walked in the store. This rude voice said;” just wait a moment “ from the front clerk. I decided to just step back and give her space to figure out whatever it was. I briefly looked at some envelopes next to me to kill time. Next thing I know she just decided to help the next customer that walked in right after me. I patiently waited again, I asked her. Didn’t you ask me to wait ?? Then the clerk decided to slap on the UPS sticker on my package with a nasty attitude. I had to rip it off, the ups label, because it was folded and just not properly placed on the box. That was not acceptable. I Will be contacting the UPS corporation. ASAP Today 5/9/24
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May 2024 by Severo Rivera
Time. Professionalism. Everyone was very helpful and knowledgeable on what I needed.
Thanks.
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May 2024 by SheilaRenea Neal
My SR64 East UPS Store# 5574 is just exceptional. Every staff member I’ve met are extremely friendly, helpful and accommodating.
The store is well organized with has plenty of space to organize your returns.
My favorites are the two girls who work Saturday’s.
Both are sweet, helpful, friendly, and always take time to speak to you on a personal level while steady working.
It’s always a good experience for me when I go in, even when it’s extremely busy.
Additionally, the location is both close & convenient to drop in.
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May 2024 by Tamala
Returning a UPS that was delivered to me in error. She told me I had to drive to the hub. I am on my way to work. It's nice I dropped it. How rude she is. I left it with her. She said she can only accept packages with her zip code. what..
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March 2024 by Rich Tanis
The people are so easy to deal with and they always package my items so well. The people that receive my packages always say how well it's wrapped
