March 2025
Worst experience ever renting a vehicle. No one in the office. Everything has to be done on your phone And if you have no service in the area, you are screwed. If I ever need another U-Haul, I will not be going through this.
June 2024
The Midguard facility was fine but you cannot rely on the terrible U-haul technology and app for checkout or checkin with office closed. Was a disaster and there online help was slow and in the end no help. Had to come back when office door opened
February 2024
Being told that I would be charged $20 for a staffer to close out my rental if my Uhaul app wasn’t working was insulting. I also didn’t enjoy dealing with someone remotely over a video feed. Will not be going back to this location.
