Every time I come to the Truist on Cortez their is always a reason why they cannot help me. Never mind the fact we have 3 business acct and 4 personal accounts. I go to any other Truist we never hear no just Cortez. They deserve negative stars.
September 2022
Every since they got under new management the service has really improved. The service has gotten so much better and you can tell they truly care now.
July 2022
This is honestly the worst branch I have visited. I dread having to come here. I need to plan my day around visiting this branch because it can take up to an hour just to make a withdrawal. Really wish they closed this branch down instead of the one on Manatee. I will revise my review once they actually hire some competent... read full comment
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.