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November 2023 by Grady Gore
The slowest place on the planet to get service everyone acts like it’s a difficult job to change a tire never will go back.
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May 2023 by Oscar A.
I've had this membership for 2.5 years. I've shopped there twice a month since then, they need help or something. Especially in the cafe; its like shopping in a third world country. They had 1 type of pizza available 2 hours before the close. This isn't this first time this has happened. Got what I actually ordered 3 times since I've had this membership.
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February 2023 by Daniel Ojeda
I took my car for a tire rotation. After waiting for and hour I came inside the store for an update. Someone told me they were almost done. When I walked back outside I noticed that they hadn’t started. I lost 2 hours of my time and end up getting my keys back without them doing anything to my car. Terrible place for maintenance.
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November 2022 by Mike J.
I beg of you do not go to Sam's at 5 o'clock in the afternoon. Expecting to purchase a whole pizza. Granted they close the food court at 7 o'clock. But apparently they can't sell you a whole pizza after 5 o'clock. Riddle me this. They had five whole pizzas, but it just came out of the oven. Do you think they would sell me one of those no.
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October 2022 by Walter S.
This is place is the worst ever. They are Nazis. I came in 30 minutes before 10am and they were hounding me about having their blue card to get in. I spend money here every week. The place was empty. I'm not asking for a discount, yet they want to upgrade me (charge me more money) just to come earlier. I don't care about what discounts you provide someone with a blue card or your cash back. A yearly fee is already paid for. You should honor any member access, especially ones with the green sams card that does not get discounts. Poor business decision. Maybe someone in their corporate office needs a lesson in customer service.
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September 2022 by Sabrena Plays
This place is awesome! Scottie took care of me and my awesome new tires! He was very knowledgeable, professional, and kind. I will be returning! thank you Scottie!
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June 2022 by Debra Conover
Gas prices lower than those elsewhere. There's usually a wait.
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May 2022 by Travis Correll
Not sure who is managing this place.. getting someone to come out of the shop area is like pulling teeth, they need a front desk person. Was told when I dropped my car off about an hour. 1 hour 45 mins later I walk back over to check what’s going on and my car hasn’t even been touched yet. Guy ask me if I gave anyone my keys… are you kidding me. At 10 o’clock my scheduled appointment time when I paid for my tires. Definitely will not be buying tires here again.Save yourself the hassle go to a real tire shop. They at least have chairs and free coffee
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May 2022 by Laura L.
I wanted to thank whichever cart person turned in my wallet today!!! Everything was in my wallet when I picked it up from Customer Service. I am so very thankful to you!!!!
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April 2022 by Debby H.
I had this membership forever when my kids were young and in Boy Scouts. When they left, a Costco was built closer to me so I switched. Even though Costco has certain things I like, Sam's food is better and it is cheaper!
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April 2022 by Black crow
I never buy tires for my car in this place again, the people who work there, do not have the capacity and professionalism, one says one thing and another says the opposite, terrible place
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March 2022 by Lottie L.
Large shopping center with large quantities of things to buy. I got a good deal with my Amex that helped me saved money off the membership fee. I'm usually not into buying the oversized portions of food and whatnot but with that good of a deal - I will. This store was nice and clean. Didn't get to check everything out as I came in few minutes before closing. Purchased cereal, snacks and apple juice for this kiddies. We will meet again.
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February 2022 by Jose Vargas
An incredible experience, wonderful treatment and respect, thank you very much to the whole team for the service. Buy your tires here and use the free services that come with it.
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January 2022 by Sherry Thomas
store #8201 Jesse is best manager ever ! Always professional. And talks to everyone with courtesy. Much respect.
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December 2021 by Jean Bromberg Geary
Out of stock on common items Move things around endlessly self check outs don't work, people can't get them to work and computers in self check out are incredibly slow no one available to help and when you do find someone they won't help you anyway