Since the pandemic, customer service at Publix in Sarasota was has gone steadily downhill.
May 2019
Ordered food from the deli for a party. Staff was helpful and knowledgeable. Very sweet too.
February 2019
they did amazing under pressure of all the orders for super bowl some customers forgot their manners but publix still held their composure and got the job done. I don't think many ppl understand the hard work that comes with that amount of busy. Life is to short to flip out for nothing. Well done publix. shopping is always... read full comment