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February 2024 by Nora N.
Ashley groomed our wired hair terrier for the 1st time today! She chatted with us first and got to know zHenry. She is wonderful and did a fab job! All the staff is so nice and very friendly.
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February 2024 by Lisa Picciano
Went to this store to get a certain product, 'Under the Weather'. The store does carry the product, however, I was unable to locate it. I asked an employee, who then led me to the aisle that the product was to be located--it was not there. The item was IN STOCK, just in a box in the 'back room'. They were 'unable' to sell the product to me due to "it rings up the wrong price in our system, so we can't sell it".Seriously? You have what I want to give you money for, but because of a computer issue, you won't sell it?Smaller businesses, even chain businesses like this one, complain that Amazon, etc., is taking business from them. Well--Amazon DID take business from this store, but not because of pricing.Computer issue as a reason to not sell a product--sorry, that's a game I refuse to play.
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February 2024 by Ima Clowdermom
Clean. Sorta friendly staff. The grumpiest employee was the manager.
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February 2024 by Shelly Kates
I am now going to Pet Co because of PetSmarts lack of hours ( groomers closing at 3 pm) , also the awful customer service on the phone....I have gone here ( PetSmart ) for the last two years to get my girls nails clipped and until last month it's been a good experience, suddenly they are closing at 3 0 clock and can't ever fit us in, & the girl on the phone is just flat out rude & abrupt which annoyed me causing me to respond the same way back. I'm not sure.what is going on over there, but this is completely unacceptable. I've been a loyal customer, now I'm upset at the person answering their calls and the lack of hours and available groomers. So I am taking my business somewhere else! Seriously All we needed was a quick nail trim I was told that would not be possible today, I was told the same thing when I called two weeks ago, shame on you Pet Smart!!( Same Day, update:) I walked in to Petco on Manatee Ave. Since PetSmart can't get their crap together, And a very nice PetCo groomer explained that it would be just a second they were short handed because the other groomer had a family emergency,but that they were getting someone to help me, the Salon Mgr came over and registered my girls then took them back & clipped their nails, we paid, tipped and are now back in Petco's system , less than 10 minutes in & out the door. Every one at the Petco store was friendly & professional, unlike my recent PetSmart experiences. PetSmart just lost a good customer, Not that they care.
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January 2024 by Amber Bell
Hey, I just wondered if y'all have what you call lop eared bunnies. Because if so, I was hoping that either in March or April, that I can come look for one of um, and I also wanna know how much they cost here
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January 2024 by Ryan Gomez
Looks like it is being remodeled without the construction team
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January 2024 by Deb Nazario
Fish all are sick. Disgusting
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January 2024 by Keena Adams
I really appreciate the customer service here. ?
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January 2024 by NADIA Bowen
I can find certain brands of dog food that cannot be found anywhere else
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January 2024 by Debra Duncan
Was in and out but there were a bunch of puppy dogs so I had to stop and pet as many as I could ?
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January 2024 by Benjamin Matthews
Always a pleasure at this location. Thank you staff. They are great
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January 2024 by Ernestine St Pierre
I took my neighbor there to shop where she like this place better than the one he had gone to before.
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January 2024 by Steven Carle
Great selection and super friendly!
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January 2024 by LaMeisha Smith
Always have what we need and they also groom pet to. The schedule is always full tho so plan far in advance.
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January 2024 by CAM
Thank you for donating stuffed animals to my school!
