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June 2024 by Fabio Ripley
Went into the Bradenton store last night as we are traveling and needed food for our elderly dog, a very specific brand. Even though they didn’t carry it in stock, Jackie helped us find a nearby store that did. You rarely get that kind of care and help anywhere and it was greatly appreciated. We would definitely recommend this store. Thanks again.
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June 2024 by Annette Freid
We visited the Bradenton Petco this evening to purchase dog biscuits and wet Purina Proplan Bright Minds. We were waited on by Jackie who was extremely helpful. She even searched on line for the Bright Minds food which Petco doesn’t carry and directed us to another pet store - literally giving us directions to the store. We gladly purchased the dog biscuits from Jackie. Will return to this Petco when needed in the future.
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June 2024 by Genny John
They did a nice job on my dog's haircut. A little pricey, but they were nice.
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May 2024 by Tyler Dixon
I really like this place I just wish they sold more leaf tailed geckos
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May 2024 by Rosemary Gates
Like others, I was yelled at for questioning the store’s so called policies. One staff member, Randi, was particularly rude and condescending. The Sunday store manager just went along with her and he was rude as well. I wound up calling corporate and they said the store manager was incorrect and should have approved the purchase. Corporate sent the pet food by overnight express at no charge and I received it in1 1/2 days. Ask for Brianne if you shop there. She is the only one who truly cares.
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May 2024 by maddie j
beware of whoever the two girls are that run the fish department because they will question you down and one of them will pretty much refuse everything to you? i’ve been fish keeping for years and i’ve never seen anything like this…never coming back to this store for fish ik that lol
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May 2024 by Shawn Brauch
Amazing customer service, very clean store with tons of choices. We were pleased from the time we arrived to the time we left. Well done!
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May 2024 by Ella Otremba
It was awful. I was harassed and yelled at by more than one employee because I had asked questions about their policy. I came in with an adult and asked to buy a hamster, they said no because I wasn’t old enough, I then said that it wasn’t me buying it..I was just speaking for the adult that was with me. And they denied him buying it for some reason. When I asked about why he couldn’t buy it they made comments like “we’ll remember you if you try to come back and buy it another time” and “I don’t know what would make you think you could do that”. I was mentally hurt and felt harassed and attacked. But the worker wanted to come back and blame me for trying to attack her (with words) because I came back in with my parents cause they wanted to hear the whole story and the worker then just walked away after yelling at my parents as well. The manager in charge told us that he didn’t hear the original conversation but tried to cover himself up to his district manager and said that he heard the original conversation. This experience was an awful and hurtful experience. Personally if I had EVER talked to a customer the way I was talked to at my job I would have been sent home in 2 second without a job. Can’t believe nothing happened to the employee.
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May 2024 by David Trout
Great job
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May 2024 by Bella B.
Great selection and nice employees. Store is clean and organized.
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May 2024 by Danny
The store is fine, and the service is normally good. The only issue I have and have always had with this petco is that I always have to explain my tank size before I can buy fish. I understand why they do it, but it gets really old.
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May 2024 by Brian Bringazi
The girl that helped us didn't know what she was talking about about and her attitude was not very positive
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May 2024 by TIMOTHY JOHNSON
Love their pet grooming. HALEY B is the best.
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May 2024 by Regina Percy
I love bringing my dog into Petco, first of all. Next, the sales person was extremely helpful. I asked her for her help with what i was looking for. She brought me to the correct aisle and I got what I needed. Also, she help me with a selection of snacks containing fiber which was something else I was looking for. All and all, your sales person was extremely helpful and I purchased what i wanted.
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May 2024 by Shawna Smith
I take my dogs here for grooming. They did a great job!
