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March 2024 by Nadine Amerson
Last month I went into this location and was blown away by the customer service provided by Leo and Debbie. I was looking to change carriers and if I didn’t know better I would swear this team rolled out the red carpet for me. From start to finish they went above and beyond. If you are looking for help at a Bradenton store I suggest going out of your way to go to this location. Thank you Leo and Debbie!
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February 2024 by alexa pagan
great service◡̈
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January 2024 by David Ramirez
Thanks to the girl who treated us very kindly thanks to Emily
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January 2024 by Jensina Barnes
Great customer service
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November 2023 by Erin Burke
Rafael was amazing
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November 2023 by Evelyn
Worst of the worst! Walked in and the weed stench made me sick to my stomach! The person there kept talking "at" me defensively. My mother, who waited in the car, doesn't remember her pin#, but there had to be another way for us to get 2 phones upgraded. And then he kept addressing me as, "my lady", which was quite annoying. If you do not have the skills to provide exceptional customer service, keep away from the public!
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September 2023 by Rosa Santiago
very kind!
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September 2023 by Alex ❤
Anytime I need help figuring something out or to simply pay a bill, the a manager is always so nice and helpful
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July 2023 by Chef Chef
Lio was great helped 10 to the 2nd power he was amazing very knowledgeable!
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June 2023 by Geomancer
Had a horrible experience there the store was dirty and the customer service was terrible. He was rude the entire time and kept trying to up charge me if i didn't need to get that work done that day i would have gone to the store on cortez or on there website never go to this store metro pcs it self is cool tho.
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June 2023 by Kevin c Okeefe (Kev)
When you walk in you could help you don't have to wait 20 minutes like you do want and the people at this Metro are not rude like they like they are on 41
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April 2023 by Kiki
Great service, the manager is super nice and willing to help people I think his name is Lio, he has great attitude! Great people with a good attitude makes the difference
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March 2023 by Melody Robinson
Lucky that's what I gave the store. Had to fix my tablet for a new password and not a single person could do it, or told me that I had to go to fixing place,, you can't make this up. People was watching me like I was from outer space.. ??TAKE ME TO YOUR LEADER!!!!, ??????????, WHAT A HOOT...I WENT TO YOUTUBE.. IT WAS 3 STEPS. I GRAD-U WAYT-ED... NEED TO GET SOME MORE TRAINING SO THEY KNOW HOW TO HELP T-MOBILE CUST...
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February 2023 by Kim Strecker
Excellent customer service
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December 2022 by Micah S
Very nice gentleman helped just out as the store was closing, frustrating that the wifi was out but at least we recieved great customer service!