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November 2023 by Doneen C
Had the pleasure of working with Sally. She was very knowledgeable. Showing us options and making sure we got the perfect mattress. Prices we were better than others in the area. Definitely would suggest stopping in!
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November 2023 by Mark Tussing
Called Mark with the mattress we wanted in mind. We've bought 3 of the same model that we love. They had it in stock, on sale and he helped me complete the purchase and place the order for delivery tomorrow! Cannot be beat.
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November 2023 by Kyle Carson
Have you ever purchased a mattress with three toddlers? Well we did with Sally’s help .. very helpful and handled all our concerns with a recent back surgery. Plus we got it delivered right before thanksgiving!
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November 2023 by Lisa Moll
Sally was so helpful and knowledgeable! She guided us through many types of mattresses until we found one that was just right for both of us. They were able to deliver in 2 days, and they had 2 zero-interest financing offers. I highly recommend this store!
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November 2023 by John Peter Winkler
Miss Sally at Lockwood Ridge Road and Highway 70 was kind considerate very empathetic to our needs, and my wife liked her a lot which doesn’t happen very often. Thank you so much for such an awesome experience and helping us in our major decision to purchase our lifetime mattress. thanks again Rob and Stevie P Smith.
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September 2023 by Christopher Albritton
Robin was my Sleep Expert and she did an excellent listening to what I needed and wanted and tailoring everything to fit that! Personally, I ended up with a Queen PosturePedic Plus Hybrid Firm mattress. After getting it yesterday and trying it out last night I can say without a doubt it was a worthwhile purchase!I also got a Tempur-Breeze Pro Queen Medium profile pillow and it doesn't quite feel like the one in the showroom. I assume because the showroom pillow is broken in more. Anyways, the pillow can still go either way but man am I glad I got the mattress!Thank you again for your time and expertise Robin =)
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September 2023 by Amy Ashburn-Forest
Robyn was absolutely wonderful. We knew what we wanted and could afford and she didn’t try to push us into something out of our price range. We left with what we wanted and she even set up free delivery for us for the frame we wanted. We will go see her again shortly when we buy new mattresses for our kids.
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September 2023 by FRANK SOLORZANO
Mark is the man to asked for, I just purchased my new adjustable beds, I am very happy with the product and the service was excellent. Merk was knowledgeable and honest, took his time to listen my needs.
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September 2023 by Virginia Tew
Mattress Firm is outstanding for their knowledge of hiring helpful and caring employees! I am a 100% DAV in need of a mattress to ensure I get 8-hours of sleep every night. I explained my problem to a very informative employee and she had me try out a mattress and that was it! No killing time, right to the paperwork, then I was smiling on my way home! Thanks to such a wonderful lady who knows how to solve sleep problems!
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September 2023 by JULIET SOLORZANO
This is the place to visit , if you need an adjustable bed, our sales man Mark was outstanding, caring, and honest. Thank you Mark for listening to our needs and for our new adjustable new bed. For your customer service skills I give you 5 stars +
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September 2023 by Patricia L Hagan
The team was friendly when we arrived. Marc greeted us and was eager to help. We ended up buying 2 beds! Great deals!
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August 2023 by K
Great experience. Tommy helped us pick out two mattresses and two pillows based on our individual needs. He explained everything in detail, sharing the science behind it, which made us more certain we picked the right mattresses. Great knowledge and very friendly and honest personality and experience! Sally was also there with him, and both were very nice to talk to.
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August 2023 by Jason Votour
Where do I begin. Seen your advertisements on TV many times. Always loved the term junk sleep thought the ad was entertaining. Then as the months passed by and my back aches started getting really bad I realized I had an issue. I started with a chiropractor. Temporary relief was achieved. I just wrote it off due to the construction work I do. Back aches continued if I didn't get that chiropractor adjustment regularly. Then one night I seen that darn junk sleep add again. The next morning (after a couple of cups off coffee) I decided to take everything off my bed and analyze my mattress.. obviously I'm no mattress expert but what I do know basics are basics and technology can be a wonderful thing when applied properly. I looked at My mattress from several different angles. First I looked at it from a horizontal view as if I was trying to look at dining room table (is it even and straight edge to edge and corner to corner) it was not. Then I looked at it down the sides corner to corner. WOW it was really out of shape. Next I went down my sleeping side of the bed and applied pressure every couple of inches. The result?. My mattress was literally buckling between my butt and back area where I needed to be supported..I cut every tag I could find off this mattress and took pics of what I could. Went to mattress firm.Thank you Mark!!!!!!!!!Yes that's right thank you Mark!!!In a very short time I explained to Mark my issues and even showed him my pics.And in return Mark helped me find the perfect mattress! . We went thru several options and price ranges and all were based on what I wanted and needed! I really thought this was be more difficult then it was. In the end I realized it's not hard to take your time and lay on mattresses and be provided any and all info available on each product. Mark made this process so easy and stress free it was amazing!!You can put a price on a new mattress but you can't put price on a new back!Thanks Mark.JV.
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July 2023 by Alyssa Ream
mark was super helpful this afternoon, i told him what i was looking for and he found something that checked all my boxes with the first one he picked! he was very helpful and friendly, thanks :)
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June 2023 by Jenny Densmore
Sally was amazing! She was very knowledgeable, she did not pressure us into purchasing anything!! we are very excited about our new mattress. I can't wait to get a good nights sleep tonight and will definitely be back in the future!!
