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January 2024 by Mike Volpicelli
If I could give less than one star I would. They talked me into buying chairs that I was 50/50 on. Before I took delivery I asked to change and they said they were already ordered and I couldn’t change. Not like the couldn’t still sell them. Then they tell I could take delivery before Christmas. Called me and said the material for the cushions would take another 2 weeks. Then call me back and pushed that for 2 more months. I needed this for family coming to visit and they would do nothing to help accommodate. They are all about the $$$ and not customers. DON’T WASTE YOUR TIME. GO ELSEWHERE ?
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December 2023 by Tom DiPasquale
Love the Leaders products, but totally got con by sales rep at Bradenton store. Ask him several times if cushions included in 3 piece outdoor table set. He said cushions displayed with table are standard ones but if we wanted others than up charged.We decided to by the 3 piece table, he took our order and charge our credit card. Done deal..nope!We checked the bill, he only ran in one chair, and wanted another our credit card for second chair and cushions. We asked him several time before giving him our credit card.. this it total price. Said yes over and over.Said his mistake, he was tired and needed another $400 from us. Total con job!!Asked him to refund our credit card, said he couldn't, we needed to call office next day to get our money back.AVOID the Bradenton store!!!
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December 2023 by Rob Dietz
We purchased the Retreat Sofa and Chairs from the Bradenton location. Chuck was our sales consultant and he was very good. He was able to get us the next day delivery. Great service, great follow up and great deliveryRob
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November 2023 by Mark W.
I purchased an expensive lanai furniture set w/fire pit table from Leaders. The fire pit was not available with a wind guard, but sales team said it performed well. I rarely use the firepit, but did use it recently and a light breeze cause the firepit frame to warp and bubbled closest plank to the table top. I called the store and Leaders has subsequently corrected the design flaw and now the model only comes with a wind guard. The damage to my table was caused by a "POOR" design, but Leaders refused to provide a wind guard with the warranty repair unless I paid an addition $150 for that guard, $140 for deliver and another $40 for installation. After protesting, the said they would replace table, but charged for the cost difference from the original sale 1 1/2 years ago and the delivery charge. Buyer beware, this company won't stand behind their product even when there was an obvious flaw to the original design. Beyond disappointed with Leaders and the lack of service from their warranty team.
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November 2023 by Dan McCarthy
Leader’s has the best quality outdoor furniture in the Sarasota/ Bradenton area. Great selection and helpful staff. Great outdoor wall art as well, we purchased several pieces.
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October 2023 by pat dinneen
Chuck at Leaders Bradenton was very patient and helped us pick the best pieces to fit our patio. The furniture was top rate.
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October 2023 by Christine H.
We have been looking for patio furniture for sometime , but had not found what we were looking for .We weee very happy when we found leaders . They have a great selection and great quality to choose from . Best is the relaxing experience we had. Joe was our sales person . He gave us our space with no sales pressure , but also was there to answer all our question. We are looking forward to going back to pick out some accent pieces to go with out new patio set and fire pit.
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October 2023 by Lynn Brandolini
We've purchased furniture from Leaders several times and have never been disappointed. The sales staff is helpful and knowledgeable and makes the buying process easy.
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September 2023 by Terry K
This store is very inviting- bright & nicely arranged. We purchased all of our outdoor furniture from Leaders. Chuck, Sandy, & Joe have been very helpful. I highly recommend Leaders based on selection & customer service. Delivery was excellent (all 3 times) & the delivery teams were helpful & very courteous.
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September 2023 by Lance Kramer
Walked in looking for outdoor furniture for our large rental property. I went to leaders because they are know to be experts in outdoor furniture. Not one associate greeted myself or my wife when we walked in. In fact we walked the whole store before an associate acknowledged us and when one did his comments were to watch what my son is touching. As my son is 2 years old I thank you for your concern but understand that I do not go to my doctor to buy furniture and I’m not coming to you for advise on how to raise my son. I respect that you respect the store enough to be concerned about it’s merchandise but I’d advise you to pick up a sales book and concern yourself with the marketing budget and reputation of the company you work for as well.To the associates at Leaders furniture in Bradenton, I’m glad you’re making so much money off of your current clients that you do not need anymore. Must be a nice feeling
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September 2023 by Terry K.
Upon entering, the store is very inviting- bright & nicely arranged. We have been in many times & have purchased all of our outdoor furniture. Chuck, Sandy, & Joe have been very helpful. I would highly recommend Leaders based on selection & customer service. Delivery was excellent & the delivery team are helpful & very courteous .
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August 2023 by Winnie Fleming
Fantastic store for your Florida theme furniture Choices. Employees are very pleasant and helpful helping you find whatever you may need for your home.
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July 2023 by Wendy Cloud
I am so happy with the outdoor sofa I purchased at Leaders furniture. The quality is out standing along with the sales staff. When they say waterproof wow it is a fact. Buy from Leaders!!
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May 2023 by David Coward
Chuck persuaded me to spend a little more than my budget on a loveseat set for my lanai - I could not argue with his point of view in buying a little better quality. The service over two visits was very good.
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April 2023 by dan parke
Hey All, Leaders Furniture & Chuck Wilke are the absolute best! I’m new in town and needed to buy new Lanai furniture. Chuck is knowledgeable, enthusiastic and patient all at the same time. He was very helpful piecing all the furniture combinations together; especially the colors! The furniture quality is the best on the area too!