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August 2024 by Allen McGuire
Great personal
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August 2024 by Kathryn Andrews
Kenny is the most honest and reasonably priced mechanic I’ve met. I will take all my cars to him.
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August 2024 by Michele T
This is the WORST place I’ve ever dealt with. I took my car to them for ONE SPECIFIC REASON. The car would suddenly rev up in RPM’s but decelerate. I said this EVERY SINGLE TIME I talked to someone on the phone INCLUDING Kenny. They did completed a diagnostic but needed to run a smoke test to get a more accurate diagnosis. Ok, fine if that’s going to pinpoint the issue. He said he found the issue it’s $1538 to fix because the transmission has to be removed and put back. I said this is what will fix the deceleration and the RPM issue? The only issue I had. He assured me it would. I paid for the work which he also said was warranted.
$1538 later the issue is still going on and I brought my car back multiple times. He said they couldn’t get the car to do the issue, which I found it hard to believe because it did 4 times in 2 miles. The last time my husband brought my car in because it was doing THE SAME THING as he was driving to the shop.
Kenny acted like he had no idea that the issue was even there and that he fixed the leak we talked about. Never did I mention a leak!! He took it upon himself to fix what he wanted and REFUSED to acknowledge that it was his shop error and when confronted WITH HIS SHOP PAPERWORK that clearly stated the issue I brought it in for he said “ I don’t know what to tell you.”?!?! He basically stole from us. He is a blatant liar, a thief and a crook. I cannot stress enough to GO SOMEWHERE ELSE.
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August 2024 by Eric Troxel
My wife took her car into the shop, Kenny’s came highly recommended and we are new to the area so we thought we’d try. We took the car in because it would be driving fine then would rev up to 6 thousand rpm’s and would not move really. They did the diagnostic on the car told us it was a pcv valve and rear main seal. I was hesitant and ask them that this would fix this issue. They told us yes and there is a warranty on the work. They completed the work and cost us 1538 dollars. Got the car back and the very next day same problem, my wife called they said bring it back cause it shouldn’t be doing that. They called said they fixed some hose and it was all good. Went back to get it and I asked the mechanic that did the work what hose, and he said he didn’t do anything to it that it was running like it should. So two weeks later we come back in from out of town and drive it and it does the exact thing again. I took it to them today and spoke with Kenny and he said that sounds like a sensor kicking it into limp mode. I said so beings we paid you to fix this and it’s not right are you going to fix this. He stated he fixed the leak and that was what we were charged for. He stated he could not get the car to act up, but told my wife this would fix that issue. I ask him why we would not focus on the issue we brought it in for and he said I don’t know how to answer that question. I then started to get a little annoyed and ask if he was going to take care of the issue and he said he already did. This is not good business and bad customer service. You took advantage of my wife and then when I came you try to say something completely different. If I could give negative start I would! I wouldn’t trust them to do an oil change or put air in my tires folks. They may do something completely different! Be aware of this place
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July 2024 by D H
Honestly the best shop I have been to,
Great service and communications.
No complaints A+
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July 2024 by jibstay k
I brought my car in for AC work a radiator flush and new hoses. They worked on my car when they said they would and returned it on schedule. The price was a fraction of the dealer estimate that I received. I couldn’t be happier. Everyone was super friendly and kept me well informed. I will be a regular customer.
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June 2024 by Eric Achenbach
Was recommended by a Co-worker to take my vehicle here for repair. They were very backed up but still managed to take care of me. My car runs great now. Thank you Wayne!
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May 2024 by Adam Hernandez
This place sucks
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May 2024 by Medusa05 H
Do not go here. They don't know what they're doing. Needed to get my A/C fixed and they didn't fix it. And there rude. They didn't even put the bolts back on.
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May 2024 by Christopher Brewer
Fast and friendly
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May 2024 by Skip Nall
I’ve been going to Kenny‘s for about 12 or 13 years and I found them always to be expeditious, friendly, and above all honest.. Kenny is one of the most honest men I know.
Don’t believe what some of the posters say here about him trying to get money out of your pocket. There are just times when a sound can be a sound and even when one problem is fixed they’re still the sound.
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March 2024 by Carolyn Decker
I've always had a positive experience here. Very good service and fair pricing. I won't go anywhere else. After many years and many vehicles this shop is the best!
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March 2024 by Devian Boyd
DON'T bring your car here for major engine repairs, like others have said. I used this shop anytime I needed something and it was always great. It's been on a super decline after he lost all his good people and hiring these young kids who know nothing. I was told my knocking noise was my timing chain, I asked if he was sure and they said absolutely. So they changed it, I get my car back and it's making the same noise but louder. I took videos and he's claiming it was quiet which it wasn't. I take it back 2 days later and now he's telling me I have a motor issue and need a new one. So either he lied to me about the work done, or they knew my motor was on its way out and got some money out of me first. He went into hanging up on me and not listening and walking away when I'm talking and told me "Go get an attorney then" This place has turned into a shady money grab like most others. Real professional Kenny. This place has went into the gutter.
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February 2024 by Rosa Simmons
I only take my car to KARS .
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February 2024 by Marcus Hall
WARNING PLEASE do not go to this man's shop for any major repairs..He will sweet talk you out your money. Please read!....I had an unfortunate situation where there was a hole in upper oil pan/engine block on my 2012 Toyota corolla S. I was referred to his shop by a friend of my mom's who said she had some work done by him years ago and said he did good work.
So, I had my car towed to his shop. I understand shops get busy but my car sat there for a little over a week before he looked at it to give me an estimate. The estimate he gave me was $2195 which was a few hundred dollars cheaper from another quote I got of $2600 from a different repair shop. I already knew that the repair would be extensive because it involved removing the engine. Paid this man in full to start the repairs ($2195). It took another week to repair my car.
I dont think they really knew what they were doing. They called me during the repair process and said they needed another part and charged me an additional $175. So, at this point I have now paid $2,370. They had my car for Three weeks. I go to pick up my car and they tell me I have a radiator leak and tried to give me an estimate on repairs. The radiator was not leaking when the car went into the shop. Also, you had my car for THREE WEEKS and you didn't notice the radiator was supposedly leaking only after putting the engine back into my car.
I looked under my hood and spotted within the first 30 seconds the broken piece of radiator and hose which I whole heartedly believe his mechanic named Alex broke while trying to reinstall the engine. I mentioned this to Kenny and he denied it saying his mechanic would not do that. I understand mistakes happen but to blatantly lie to me as if it's something I did is totally disrespectful and unprofessional. This situation is disheartening because I still have to make car payments on this vehicle and now I have to get my radiator replaced after spending all that money at his shop.
To be that money hungry is a shame. Believe the bad reviews and trust your gut, do not go to this man's shop. I pray karma comes quick, fast and in a hurry for Kenny and the rest of the people that work there.
