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September 2024 by Natalia Acosta
UPDATE: The financial team finally contacted me and answered my questions, and we can now move forward with my request. The lead time for my request is about 8-12 weeks. Now, I'm crossing my fingers to close the case ASAP! Thank you.
I have been trying to communicate with the financial team for two weeks. I've called several times, leaving voice messages, who answers the phone is really nice, she tries to connect the call but the financial team hasn't answer. Still haven't received a response. It's incredibly frustrating because I'm unable to go personally to the office.
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September 2024 by kaleb pointer
How do you open at 8:30am but there's no employees to talk to about getting the paperwork for gap till 9am
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September 2024 by Josen Ocava
trying to get a hold of toyota financial services for days but cannot get a hold of anyone.
Also purchased a new vehicle and in my purchase receipt it said the windows came tinted however the new vehicle does not have tinted windows
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September 2024 by Anna Harris
Matt in the service department is very kind and helpful
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September 2024 by House of JBabys
Just want to give Mrs.Sabrina in service and Mr.Bob in collision a special thank you for your professionalism. They both handled me in a manner that I wish more people had. Very helpful with lots of information about my issue. Super nice and patient! We need more people like you in the world!
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September 2024 by Katherine Baker
Good evening. If I can put less than one star I would. The HR team is unprofessional and works at an untimely manner. The management also works at an untimely manner. There is no communication by the management and took a month to get a call back when stated and assured there would be one made. HR did not thoroughly examine what was sent to them and gave up easily. I would appreciate if HR and management can get coached and learn so this doesn’t happen again.
Thank you.
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September 2024 by Jandy Romero
Great staff, I’ve been in a lot of dealerships this days, my experience here was completely different Roberto Aguilera helped me to find the perfect car.
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September 2024 by Paul Gallagher
Wonderful service
No pressure
Found exactly what I was looking for. I will certainly use Gettel of Bradenton in the future.
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September 2024 by Elizabeth Vaidez
Thank you very much to Toyota of Bradenton, I recommend it, I am very happy with the seller Joe Rodriguez who provides very good service and very good treatment and does not rest until you leave with the cart. Thank you very much, I highly recommend it
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September 2024 by Jan Galyon
Great experience. Mello Frazier our salesman was awesome. You need a car or truck go to Gettel Toyota and ask for Mello Frazier.
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September 2024 by somebody somewhere
Got oil change some months ago. They put wrong oil in and the receptionist kept arguing the car needs mineral oil instead of looking it up, while it even says on the engine oil cap what oil goes in. Changed to synthetic again by my insistence, at least he said so.
Now they still keep sending me coupons for mineral oil change when Toyota stopped using mineral oil like 15 years ago! How are you supposed to trust a dealership that can't train their people to look up what oil they are supposed to put into the cars the sell?
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September 2024 by Rebecca StJean
Had a great experience buying our first car with Gettel. We worked with Frank and he was helpful thru the entire process. We bought a used 2021 Camry with low mileage. Everyone from the finance managers to the service department was knowledgeable and very responsive. We will definitely go there again when it's time to buy a new vehicle.
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September 2024 by Tammy Jackson
I appreciate Will thank you sooo much for my great experience at the Toyota dealership. Customer service was excellent. Truly made my experience purchasing my first brand new 2025 a great one. Go see Will you won’t be disappointed.
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August 2024 by Olga Kemp
Best car body shop for your Toyota vehicle in this area. The color match was PERFECT. Gotta keep a tight line of the communication with the shop though.
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August 2024 by Emily Brannan
Let me start off with saying that Joe Rodriguez was absolutely amazing! From helping me find the right truck to helping me understand the way the process works. He truly treated me like I was family and helped every step of the way. After settling on a great deal with him and JJ both I was very happy. I also want to give a shoutout to one of the finance guys Hector who was also amazing. Both him and Joe stayed past closing to help me get my dream truck and I couldn’t be more thankful! Even after having to come back in with simple questions they were both eager to answer and help with anything I needed. You guys have a fantastic team out here and it truly shows!
