Gettel Autogroup is a car dealership that provides a generally positive customer experience. Customers report that the sales personnel, such as Xavier, Birk, Jerry, and Shannon, are helpful, experienced, and do not use high-pressure tactics. The negotiation process is described as comfortable and stress-free. While some customers note the typical upselling practices common in the industry, the overall service is considered great. Gettel Autogroup seems to offer a better experience compared to many other car dealerships.