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June 2024 by james bartana
My PlayStation had to be warrantied and I was helped by Marius. This guy is on top of it. Super friendly and knowledgeable about trends. He needs a raise or a promotion or probably both!
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May 2024 by Trent Elam
Good selection of old school games
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April 2024 by Skillets Crow
worst customer service you can receive. BRIAN the store manager is terrible at his job. Dull attitude and service he provides. Brian makes promises he can’t keep. I also witnessed him just disregarding the work phone constantly ringing and customers walking in through the door without a single care of acknowledgement. Thank You, Brian for your terrible service.
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April 2024 by David Marshall
Great service from morning and afternoon team!
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March 2024 by Jay Bonnell
I ordered a playstation portal online which was shown to be in stock only to have my order cancelled. I now have to wait up to 3 days to get my money refunded.
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February 2024 by Brenden Brewster
They don’t answer the phone you call like 20x
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January 2024 by Carol Tyler
Employee was very helpful helping me licate what I was looking for.When I checked out, he also was very friendly. Visit to me is like all the other times I went, 5 stars wish I could give more.I would recommend this place if you like very friendly, very patient employees who know there stuff .
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January 2024 by Haze
Called 4 times all during separate hours and no answer from any employeeonce at 1:32again at 2:56Again at 3:44and i just tried again now at 5:08.absolutely no response during any of these times.. i’ll be heading to the other game store that’s not game stop since they can actually answer my questions
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January 2024 by Denis Castillo
Amazing service
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January 2024 by Jodi Meyers
The customer service at this store is amazing! Way better than the store at UTC.
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January 2024 by Everett Calendine
Manager was horrible wouldn’t price match an item due to me not being a pro member which isn’t a policy.
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October 2023 by sarasota steelers
Unfortunately they never answer the phone they say there with customers but u go in after calling 8 times and there's 1 customer in the entire store
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August 2023 by David Zareczny
Loved my experience at this gamestop the other day! They were very helpful and knowledgeable in providing me with everything I needed to upgrade my home entertainment experience. My new ps5 and Dragon Ball Z memorabilia have improved my quality of life at home.
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August 2023 by Daniel Acosta
I tried to return an already used game and they tried to give me only 30% of what the game cost... I bought the game literally 4 days ago and it is in perfect condition. I called another store which is 1 hour and 30 m from my house and they were able to solve my problem without problem and return the exact amount of what the game had cost. The manager of the store, a girl with glasses, and the other boy did absolutely nothing for me, I think they should have employees with a bit of empathy when it comes to serving a customer... no professionalism
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July 2023 by Mr Ice Bear
Loved my experience at this gamestop the other day! They were very helpful and knowledgeable in providing me with everything I needed to upgrade my home entertainment experience. My new ps5 and Dragon Ball Z memorabilia have improved my quality of life at home.
