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November 2023 by Pat Coyne
My wife's car broke down. I called Elmer's and they said they would be there asap. I even gave them the wrong location and they corrected my error and were there fast. The driver John was extremely polite and professional. Very impressed. While I hope I never have need in the future they are definitely the first call I would make.
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November 2023 by Mike Freed
Several transactions with elmers over 8 years, never a problem.
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November 2023 by Thalia Cosme
They charged me 3 hours for a 30 min job 3 hours I know for sure he was walking around for 1 hour before actually looking at the truck and started banging on the car part I brought in to break apart a piece that needed to stay on to waste more time worst 3 days every
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September 2023 by Anthony Bellido
Jonh is the man there beat towing service I’ve used ever . My go to if needed. Excellent service
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September 2023 by Jose Hernandez
I have been a customer of Elmer's since 2010. At that time I worked (on a as needed basis)personally for Elmer's on any ITech issues/questions....and even Real Estate investment questions.Regardless, after asking him to repair my car and not interested in the timely/lengthy work involved, I picked up my car. I had permission to leave my car at local retail business only to find he "towed" my vehicle( took it apon himself) and has claimed ownership, no amount of money would pursaude him. After using him as my only mechanic after so many years and thousands of dollars spend for his services...not the best customer service to say the least.(using friends account to remain anonymous)
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September 2023 by Chandler Pridgeon
Girlfriend had car towed here after accident, made sure with driver as she just got new tires that they wouldn't be messed with them and they wouldn't he flat when picking up the car. Pick up the car not even a week later, flat and punctured tire in the rear and won't take responsibility for damage done when at there yard under there supervision. Tires were fully aired up before taken to tow yard and just put on that week. Not people of there word.
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April 2023 by Dylan Low
Asked for a car towed to a local mechanic shop I know and they performed . And I was at work lol. So I was really appreciative. Thanks again. Would recommend, just was a little pricey. Vs others.
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July 2022 by Andrea Stoll
BEWARE! My elderly MIL took her car here for a check engine light. John the owner took advantage of her and did unnecessary and unrelated repairs without her clear permission or a signed estimate! He took her car hostage and wouldn’t release it until the bill was paid ($1,600). The police were involved and interviewed all parties involved- they also agreed he took advantage of her but they said it was a civil dispute at this point. His reasoning for doing the unrelated repairs was that “the parts were old and it was going to need to be done at some point anyway.” This is not a reason to do repairs without written permission, especially at that price for an elderly person! My husband had to ultimately go and pay the bill which we were able to get down to $1,300 just to get her car back. Do NOT trust them and be careful they don’t do unnecessary costly repairs!
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April 2022 by John Tench
Very good place to work And a very good atmosphere good people
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April 2022 by Terrell Bobb-Duberry
Recently had a flat tire on my vehicle, I have AAA so they had Elmers come out to tow my car back to my home. Did not notice any problems with them while they were loading my car onto the flatbed. While they were driving my car off the flatbed, they scraped my car so bad that my front bumper moved. Then the lady who was parking my car must have not been paying attention, she pulled too far up and my car scraped the parking block. My car then got stuck on the parking block. She backed the car up and now my bumper is hanging a little, my car is all scraped at the bottom and there was a rod that was part of the parking stopper that ripped the metal on the bottom of my car. After she reparked my car, she looked under my car and told me nothing was wrong with the car and that it was not damaged.Service: Car towing
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November 2021 by Justin S.
Walt and Denise at this location went out of there way to make sure I was heard, taken care of, and satisfied. Outstanding communication as well! Thanks to them I was able to get all my problems solved very quickly!! Thanks so much for the extra care!
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November 2021 by Peter Maze
Literally just called them to get my vehicle out and the guy answers the phone..“They aren’t in and I don’t know anything… call back Monday “Great free extra days of $ because I can’t get simple questions answeredDisabled Veteran of Iraq and Afghan and this is causing problems calling and calling and nothing getting done … oh cash only is what I was told but no price as of today ? Hmmm
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October 2021 by Doug Lohr
responsive helpful fast and fair
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October 2021 by Peter Haight
I used Elmer's through AAA in an attempt to have my racecar towed to my family mechanic. The driver arrived quickly and was funny and professional. However he said the car was too low to be loaded safely onto the bed.I was confused because there was roughly 4-5" ground clearance below the front bumper. Last year the car had to be towed when it caught a flat on the way to an event, with an even lower ride height of 2-3" and that driver had no issues or scrapes.He explained if he even scratches my paint he owes me a paint job. I pointed out how most of my front bumper is spray painted by me "because it's a racecar" and I don't care but he wouldn't budge. I trusted his professional opinion as he is a 24yr veteran in the towing industry.So while I'd recommend Elmer's for their professionalism and quick service don't bother if it's a lowered car.
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September 2021 by Misti J.
Thank you Amber for the great job you have done on my car several times in the past few months don't know what I would've done without you does service I've had in many years we are having work done on my car he is honest reliable and willing to help in anyway that he can thank you again Elmers for all your help and support
