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December 2023 by David Smiesko
Had to replace a part for our lanai fan and Dan's Fan was able to expedite in getting the part.
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August 2023 by Brenda Mack
I love Dan’s Fan City. We needed quite a few ceiling fans for our new home and found out about Dan’s online. I liked the reviews, so my husband and I decided to pay them a visit.Upon entering the store, we were welcomed by Misty, who was extremely knowledgeable and, very friendly. FYI, she’s usually on duty on weekends, including Friday. She was so kind and helpful, that we instantly became customers. She explained the pros and cons of each fan that we liked. And she recommended fans based on which room they would go into. She really saved me a lot of work because her knowledge helped immensely in deciding which fan to put in each room.The fans we selected had a LIFETIME WARRANTY on them, which was fantastic. I don’t know if that’s the case for every fan in the store, but we recently had the opportunity to test this out. It’s been over a year since we purchased our fans, and one of the models, of which we purchased two, was having issues. Both fans were doing the same thing so we called Dan’s Fans and Joe (I think that was his name), who was just as kind and helpful as Misty, told us to bring them back to the store so that they could test them. We had purchased 5 ceiling fans, and my husband had installed all the fans himself, so taking them down and bringing them back to the store wasn’t a problem.Joe called us after they were finished with their testing. From his description of what he found out about the fans, I truly believe he did a very thorough job with his testing. He explained that those fans had a fault in them and they’d be happy to change them out for different models.We returned to the store, and, once again, our dear friend Misty was there to help select the replacement fans. She was just as thorough as before and we came away with two new ceiling fans that have been working perfectly since my husband installed them. Dan’s Fans has customers for life in me and my husband. And we both recommend them very highly.
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August 2023 by Rebecca Carls
Matt was so helpful and informative! They had so many options and most were in stock. Highly recommend!
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July 2023 by Elizabeth McConnell
Purchased a beautiful fan last year. The gentleman who assisted me was knowledgeable and directed me well (older gent who has been there many years)The owner was very gracious as well.The company guarantees their fans (believe it’s life time) and they are of extremely high quality. No noise, no vibration, excellent air flow. Decent price.I will be returning if I buy a second one.
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June 2023 by Deborah May
amazing place with amazing people knowledgable and friendly a place you love to do business with
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March 2023 by Cheyenne G
Excellent customer service, Joey informed me on a lot. Thank you!
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December 2022 by Tina Banks
This is my second purchase from Dan’s fans. Excellent quality and they know what they’re doing.
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September 2022 by david lawrence
Excellent place. Very helpfulAlex was greatThank youI will definitely come back when I need another fan
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May 2022 by Elissa O.
Wanted to share with all you owners to never use "Dans Fans" company on Cortez. I have purchased multiple fans over the last 15 years and this was my first warranty experience with them and it is not worth the time and expense to get a new one. You need to take down the fan yourself or pay some one the return to store where they will do the service check as your electrician just did and you paid for...then they will give you another that you need to pick up and do yourself or pay someone to put together and install ... bottom line is you could have purchased and install 2 new ones through Home Depot/Amazon etc for the in store warranty they offer. I'm just saying and venting DONT WASTE YOUR TIME at the store
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May 2022 by Michael
Fantastic place.Great phone customer service !!Walter hit the ball out the park !!!Fans, lights, parts, expert experienced instructions…Super selection.Customer for life…Thank you !!!!
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April 2022 by peter stellato
My wife and I purchased four fans at this store. We were assisted by Walter H. who was excellent . He was extremely knowledgeable and was able to get us exactly what we needed. I highly recommend this store and make sure you work with Walter. Purchase was made on a Saturday and by noon on Monday our fans were installed by an excellent technician Matt P. Thanks Walter and Matt .
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March 2022 by Barbara
Bought numerous fans that all coordinated for our new residence.Many choices of finishes/blade sizes and light kits.Our Salesperson Walter Hunt was excellent.
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November 2021 by Frosty 410
Oh my goodness! I am in my late 60's, and in all my years of shopping, I have never ever come across a salesperson as kind and helpful as Walter! I purchased a condo a year ago with an 8-blade fan from the Gulf Coast Fan Company in the family room, that had been purchased at Dan's. I needed to replace the worn delicate palm blades. Walter went "above and beyond" to help me with the replacement! I will be HIGHLY recommending this store to all my friends! Thank you so very much, Walter, for your unbelievable service and attitude! I was left speechless after stopping by your store yesterday! 5 STARS to YOU from Start-to-Finish!
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October 2021 by Ed Duvall
After looking everywhere for a unique fan I ran across Dan's Fan City, thay had just what we were looking for. Snagged the 60" Vogue and its DC. Sweet
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July 2021 by david w
Walter is so knowledgeable and helpful. A real pro and a great representative of your company, and I will be back again soon.
