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April 2024 by Fabrizio Uberti Bona
FIVE STARS
Melissa De La Pena is the best private banker I’ve ever met. Amazing customer service.
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January 2024 by Hanny M
Good customer service. The building is well maintained as well. I had appointment but someone was still there so I need to wait about 15mins and read about chase history a little bit since they have the book in the waiting area.
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January 2024 by Amber Hobgood
Have been calling into this location's main line along with the direct line of my personal banker all hours of the day, from open to close, for a week now and no one answers the phone.
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January 2024 by Henny N.
Good customer service. The building is well maintained as well. I had appointment but someone was still there so I need to wait about 15mins and read about chase history a little bit since they have the book in the waiting area.
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June 2023 by Olivia
Rude Staff!! I believe Michelle was the teller who did not help me at all!! I tried to deposit a check in the ATM on a holiday. The ATM stopped working and did not give me my check back nor did it process. I went in the next day and Michelle told me she was understaffed and couldn't help me. She said to call the number on the card and submit a claim she said they don't have access to the ATM??!!
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June 2023 by Claudia Braga
It was no good experience always . Some employed is not polite
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June 2023 by Kyle
not able to get in touch with the branch - always get routed to main contact center.
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April 2023 by scott rhodes
Great service and very helpful.
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June 2022 by Kyle Elkordy
not able to get in touch with the branch - always get routed to main contact center.
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June 2022 by Benjamin Szentpaly
Excellent service
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November 2021 by David Patsel
Highly recommend this Chase location. They are always friendly, very helpful and efficient. Additionally, they are concerned for their customers best interests. Patty and Holly are fantastic
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October 2021 by Eric Miller
So frustrating…the ATM is located so it faces the afternoon sun. It is impossible to read anytime between about 1pm - 5pm. The lobby ATM is obviously locked on weekends when the bank is closed. No matter what I do, I can’t read the screen, so it cancels my transaction each time. The screen either needs to be replaced with a brighter one or a shade installed since this is Florida…it’s literally the “Sunshine State”.
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September 2021 by Tim Betts
Charges $10 to cash one of their customers checks for a non Chase customer. I was involved in a Traffic Crash with one of Chase Bank customer who was at fault so he wrote me a check for the repair. I cashed the check at Chase, minus $10. Big Bank ripoff. Will never do business with ChaseBank.
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September 2021 by Richard Torres
Poor customer service. Use another bank location
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February 2021 by J. Young
Don't go there absolutely worst customer service I've ever experienced