Boost Mobile is a business that offers phone services and devices. Customers appreciate the helpful and knowledgeable staff, who are patient and kind when setting up phones and assisting with issues. Some customers received great support when dealing with broken phones or urgent needs, making their day better. However, there are some frustrations, such as advertised phones not being in stock, which leads to paying more than expected—sometimes nearly $100. Despite this, the overall experience is positive thanks to attentive employees. Customers also mention that Boost Mobile’s service is faster and better than competitors like Metro. The staff's effort and helpfulness make Boost Mobile a valued choice for many.
They advertise a $9.99 phone as an upgrade but then they don't stock that phone so you're forced to buy a more expensive phone. Ended up spending almost $100. Ughhh. Otherwise the sales rep was helpful.
June 2024
I want to thank the ladies at Boost!!! They helped me with a very broken phone. My business is ran from my phone, so it was so important to have. I'm so grateful ? and those employees made my day!!!! Thank you all so much!!
December 2022
Her name started with an L. I'm sorry I think it was Leidy but she was great that I do know. She was very knowledgeable and fast at setting my boyfriend and myself up with phones and she was very patient and kind. She is a keeper!
