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April 2024 by Peter Petrovich
Friendly staff. Only a minute wait.
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March 2024 by Joanne Bevers
I went to discuss my spouse’s death with Darrel at the bank and he was very helpful and sympathetic during that difficult visit.
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February 2024 by george filiniche
I'm a new customer with Bank of America. Mr. Kirby helped me to open checking, savings, debit and credit card accounts. He was very patient and helpful. Thank you for your professionalism.
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November 2023 by Becca Woods
We made an appointment and Mr. Kirby helped me open a bank account for my 10 year old. My son had lots of questions and Mr. Kirby was patient and so kind to tell him all about how the bank works. It was a fantastic experience that most of the next generation won’t get as all is online these days.
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March 2023 by Cynthia Mosser
Drive thru works well
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September 2022 by Jacob Lilly
Closed down the 39th St location so most of us from that area have to come to this one. ATM works only occasionally. Hassle and a waste of time. Get your act together BofA.
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June 2022 by Julie D
So tired of this bank not being able to help this so called preferred customer. I just can't seem to count on them for my regular banking business. Special help to open my account that classified me as a preferred customer was no problem. Today I could not cash a check. Systems were down. Normally I would be understanding. It's just that this year I've made several different trips there expecting to deposit and cash checks only to find out I can't be helped. I've never dealt with a bank like this before. I'm disappointed too many times.I thank the owner for the response and trying to offer help. If only it were that simple. I already have the mobile app for deposits and have used it. I already know I can use the ATM and have used it. I have different needs. I help with the finances for my mother who resides in a facility. Under medicaid there are rules to follow. I wanted to cash the check for the money she is allotted monthly and not deposit it to my account. I have my parameters for what I believe is needed. I just never expected to be stopped so often at this branch from being able to follow through in a timely manner for transactions as simple as cashing a check. Again I would be understanding for it happening once or twice. Sadly, it's been more than that.
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January 2022 by Tee O
Great customer service at this Bank of America location, and miraculously, their lobby is open and available for services! Their staff is super friendly and helpful, and also actually answer the phones. While it can be a bit busy, they do their best to be as efficient as possible. Not surprised by how busy this location can be though, considering most BOA locations around are all closed. Highly recommend this branch!
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March 2021 by Phallan reed
Best bank ever. The staff is very nice and helpful. Thanks DK ?
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March 2021 by J Patrick
This Bank of America has exceptionally good personel. Always friendly and helpful.One caveat is the drive through has been closed for awhile now so you have to enter the bank or use the drive through ATM or the walk-up ATM near the front door.
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February 2020 by Lydia Sawyer
The staff at this location is extremely friendly. Kathy is the most efficient and sweetest teller I’ve ever had!
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November 2019 by Bryan Samuelson
Great service and friendly staff. People writing bad reviews are bad people that don't deserve good customer service.
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January 2019 by Nancy J. Walker
I am wheelchair bound and rarely have to wait for help. My husband and I both have accounts there. However, the staff changes too often.
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July 2018 by Noah Hilton
Called ahead to see if a notary was on staff, the representative stated I needed to make an appointment and asked for my personal information. In the end never provided an appointment time just a window between 12:30 and 1. Arrived at the bank to have a document notorized and was unable to since they signer was not a customer of the bank but I have been for many years. What does my business mean to this establishment if you can't help me or those near to me?
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November 2017 by Kyle Krzeminski
Waited over an hour to see a bank representative and only 1 teller on Saturdays!
