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May 2024 by Bryan Brookover
Recently done a job for a customer who has an accountant Bank of America, the customer wrote me a check and said I should have no problems taking it to the bank and cashing the check. We arrived at the bank only for the bank teller to inform us that his policy is different from other Bank of Americas that he is not allowed to cash my check because I do not have a bank account with this company. Even though I've done work for this customer before they've written me a check and I've taken my checks to other locations with no problems. For some reason this location has different rules and standards than other locations in the area. The customer service at this location is absolute trash. The bank teller was very arrogant, and offered no solutions or resolutions to our problem. He was in no way helpful and told us we need to step out of line so he could help the next customer. I strongly suggest anyone else do not bank at this location and if you do make any other location your main branch. Everything about this location is trash. Just another reason why I will never bank with Bank of America and I will always and strongly urge others to bank elsewhere.
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March 2024 by jennifer navoy
Met with Geraldine (had to wait a week for an appt) & now I’ve received a letter in the mail stating I need to submit the right documents. I was not helped correctly and I was told by the phone customer support I’d need to submit forms that either were never filled out or maybe did not get submitted. I’ve tried to call in but getting through to a human is impossible. Very disappointed with the service and the bank.
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March 2024 by Vicki Emond
I didn't have an appointment, but they were able to see me within fifteen minutes.
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March 2024 by Gale Baker
Always hopeful.
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February 2024 by Evil Barbie
Nobody answers the phone. Rings 7x, then says everybody is busy. Tried 4 rounds of this. Grade F.
Got a notification they wanted to discuss this comment. not going to because needing to change my appointment, called again rings 7x, tried 5x. Change grade to F-!!
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December 2023 by Fredy Cordón
Very grateful, very good attention
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December 2023 by David Lloyd
This is the poorest excuse of a bank I have ever dealt with in my life. Zero customer service. I can't wait to get my money withdrawn from this bank as soon as I can get someone to talk to me.
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November 2023 by nick allen
It's a bank nothing special. But also nothing really bad.
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October 2023 by Daisy Hernandez
Enjoy banking with Bank of America it's my favorite Bank
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June 2023 by Don Flynn
Fast friendly service
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June 2023 by Stephanie Hamersly
if i could give this bank zero stars i would.... i would not recommend ANYONE going to this bank and opening any accounts!!!!!!!! worst bank ever!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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June 2023 by Mike H
One teller with 5 or so people walking around.
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June 2023 by Kevin Taylor
Tom is amazing. Thank you for such patience and kindness.
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June 2023 by Hermès Vicente Gutierrez
Excellent attention !
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May 2023 by Nicole Casa
I absolutely love banking here!!! The staff is always so polite and helpful and they always ask me how my day was. The lobby is always clean and the service is always great and timely ?. I noticed a bunch of bad reviews and I want to address them because I am glad I made up my own mind and gave this Bank a chance because otherwise I would have missed out big time. People complain about long lines where they wait for hours, I go to this Bank at least once a week different times a day and I have never waited longer than 20 minutes. Also I have never been mistreated by any member of staff, in fact they have gone out of their way to help me and I have autism.
