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May 2024 by Gregorio Cancel
Professional
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April 2024 by Bob Pawlusiak
Great service and knowledgeable people.
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April 2024 by A Bright
PSA: Do NOT use this office for travel. No accountability! Their errors, inattention to details, lack of follow thru and inexperience ruined our vacation!
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April 2024 by Norma Rodriguez
The rate is very high, I have AAA
And it didn't help me at all, because if I called somewhere else it would suddenly be cheaper.
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April 2024 by Mike Vreman
Quick service, great!
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March 2024 by Katy Flyreb
Great service, selection of maps and other travel information. Very organized and extremely knowledgeable staff.
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February 2024 by kevin parker
Rude employees who apparently lack customer service training
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February 2024 by Brian Crane
Be very leery of using insurance agents out of this office. I recently had an experience with them where I called to cancel a Progressive policy that they had written for us, was very clear on the phone withe them, however they ended up cancelling our AAA South policy for two other vehicles instead!!! When brought to their attention they seemed very nonchalent about the entire episode and didn't seem to care that this was their fault and that now we could not drive either car until it was resolved. Resolution ended up taking them several days and again, very few people on their end seemed like they even cared. Very poor customer service from the agents at this facility. Be extremely detail-oriented and diligent when you speak with them. They obviously don't hire the brightest people and their customer service follow-up on issues that are clearly their fault is poor at best.
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February 2024 by Kevin Arrant
Good service
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January 2024 by Thomas Cushing
Worst office of AAA I have ever visited for assistance!One of there travel agents were so rude and seemed to have poor knowledge of travel. Lacked customer service skills and I even doubt she has traveled much herself. She basically lied to me and stated that if I had been given any travel brochures in the past to go home and read them,; then to come back to her.I went to your Venice office and the agent was outstanding and knowledgeable, she provided me everything I requested which the Bradenton office stated they couldn’t.I would recommend members to don’t waste their time going to the Manatee Avenue office and go to the Venice office!!
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January 2024 by Gary Samuelson
Its great ive been a member forever i took a trip and used Maps no gps or phone , awsome i got stares getting gas with the map open
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November 2023 by Marlon Landa
Fast usually, depending on situation and driver's choice of course. AAA roadside service is a very important your a member.
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November 2023 by Joey Hutchinson
Very great staff
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November 2023 by Dianna Sacca
Been a AAA MEMER SINCE 1980 AND for the most part been satisfied up until a day ago when my car died in a shopping center. Called AAA at 9:30am and was told no one could come out until 3pm. That is unacceptable. I found people to help Jumpstart my car and got it to a station for a new battery within 1 hour. Plus it's all automated when you call no live person which is not good if stranded in a remote area. Not very happy about this experience.
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November 2023 by Al Stellabott
THEY TAKE YOUR MONEY, BUT AAA WILL NOT RESPOND TO YOU CALLS OR HELP YOU WITH THE AUTO PROBLEMS, WE HAVE BEEN WAITING FOR @ 1 AND 1/2 DAYS FOR A TOW (GOSPEL) DELAY AFTER DELAY 10 23 23 . FINALLY WE HAVE TO CALL A INDEPENDENT TOW CO THEY CAME OUT IN@ 1 HOUR . IF YOU NEED A RELIABLE TOW TEXT ME OR GO TO GOOGLE.
