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March 2023 by S
One teller on a Monday at noon. Terrible
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January 2023 by nikki obrien
Janay is amazing!! Had an appointment at 2pm and took me right away super nice and funny helped me with my situation I was having! Thank you so very much!!! Just wanted to add that parking is a nightmare here I drove around for a solid 10 minutes until someone left so definitely leave early and give yourself time to park.
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December 2022 by Reviewer
Very professional bank Greek tellers and the managers didn't seem too operate so good bye can you unlock
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September 2022 by Holly B.
Wells Fargo may be the least helpful, most bureaucratic bank in America. Better customer service at the DMV. Involves a law firm account of 12 years standing, large sum of $$$ to be sent to client as result of settlement, request to increase limits on amount that can be wire transferred. Request made by phone, told required in-person visit. Signatory partner (P1) signed letter authorizing non-signatory partner (P2) to appear in person in his stead, as P1 is isolating due to COVID. Wells Fargo wouldn't allow P2 to make the request - it must be made in person by P1. P1 got on phone, explained must isolate, confirmed and reiterated signed request. [Request was to increase limits, not to actually send a wire transfer]. No. Asked for another solution - no. Anyone he can talk to? No. The two bank officers on speakerphone call with P1 were snickering, apparently found this amusing. Problem solved by moving all firm's bank accounts to a different bank.
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October 2021 by B Kilpatrick
Had to open an account with Wells Fargo today and it is the nicest Bank I have been dealing with, and the Team is on point with their requirements. This is the Rep that was great and informative as well.
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September 2021 by DV8 Garden Supplies
Had to open an account with Wells Fargo today and it is the nicest Bank I have been dealing with, and the Team is on point with their requirements. This is the Rep that was great and informative as well.
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May 2021 by Omayra Severino
so i been here twice and both times kerlly went out of her way to help me. she is a beautiful and helpful lady! i will recommend her to anybody anytime. as a matter of a fact every time i come here i only want her to assist me
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January 2021 by Pamela Potter
Some here are helpful. Some, no idea what they're doing. Mainly though, DON'T bank with any Wells Fargo. There are many better options for banking that actually work with you and understand that we are ALL in mid-pandemic and some have been out of work (equals no income, so no outgo) and that if employed now, it's very part time hours and far less than is a livable wage. They Used to be good. Now they hit you with unreasonable minimum and high interest, and won't accept that A: you are in fact trying, and B: even making small good faith payments. They just want your money. If we were getting actual money from an emergency stimulus, I'd gladly put it towards the debt. But I'm already losing the friggin' paid for house, so I am at zero. And WF is fine with that. BANK ELSEWHERE!
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November 2020 by Kimberly P
Trash ?. They have the worst service ever. ATM machine always being worked on everytime I go.
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September 2020 by Ezram Agillo
Very pleasant and helpful staff, made an appointment for early Saturday morning. No problems whatsoever.
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June 2020 by Jaime BenavidesB
Very good afternoon, it is a pleasure for me to arrive at Woolbright's Wells Fargo office. Because the people who have assisted me there are very kind, especially Miss Juliana and Mr. Cristian, who have helped me with everything I have needed and are great. excellent people
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June 2020 by Bob Shelby
This branch had gone far above to serve its members. During the environment where the manager is standing outside in a very nice suit with a mask on greeted me in my vehicle and quickly completed my transaction. Thank you!
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June 2020 by Restoration Ramos
Worst place for personal and business accounts I’ve been a member since 2001 and I’ve had nothing but issues here. Be careful where you place your money.
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February 2020 by evelyn Martin
Good fast service -- but the bank staff can be a bit friendlier. Been banking with them for years and I am overall very happy.
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August 2019 by First Born
Here sitting very slow customer's service, some employees sitting doing nothing, ask for assistance and was told someone will be with me shortly, still sitting. The tellers are wonderful thou
