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November 2023 by Amanda Bernardo
I arrived at 11:58PM and it’s supposed to close at 12AM which means doors lock at midnight and there was a lady at the door saying they are “shutting down registers” if Walgreens plans on shutting down prior to midnight then please kindly update your hours online and posts on your door. That is unacceptable.
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October 2023 by Claudia Kinsey
I have been dealing with the Walgreen's on Federal Hwy in Boynton Beach, FL for years and typically get OK service. Today, however, the store personnel turned a simple transaction into a long, upsetting encounter. I ordered a few things for delivery and when the delivery driver arrived to pick up my order, he was told I'd come into the store and cancelled it. The clerk argued with and said she couldn't give him the order. I called Walgreen's 800# and they gave me extra rewards points and said I had to speak to the store directly to cancel the order since it was marked for pickup! The woman who answered the Walgreen's phone began talking over me almost immediately. When I told her that was rude, she said she is a manager and continued to interrupt me anytime I tried to say anything. She cancelled the order and said she was just trying to apologize, but she never let me get a sentence out without interrupting. They did manage to cancel the order, and not charge me- but it was a terrible encounter (and I suspect, from the delivery driver's texts, they were just as rude to him.) Lousy customer service.
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October 2023 by Jill Sasso
I’ve been going here for about 2 years, so far, service has always been good at the pharmacy and also check out counter. I’ve never tried the drive through, so I can’t attest to that. Parking can be difficult in season though.
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September 2023 by Jarrett Slaff
Absolutely awful experience. Pharmacist refused to refill my dogs seizure meds that she’s been on and receiving from this exact pharmacy for a decade. During a holiday weekend so I wouldn’t be able to get the meds until the following Tuesday. Unethical and extremely unprofessional behavior. Offered me 0 solution, went and hid in the back like a timid sheep because I was disgruntled. Besides that fact, place is unsafe, all together, really. A handful of homeless people have been living in this parking lot for years. Drinking and using drugs in broad daylight.
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August 2023 by LIT Event Productions
For a few days; I have not been able to make it to my home pharmacy before they close and have been in severe pain & discomfort. I realized I should just try the nearest Walgreens Pharmacy. So I found this location and the Technician greeted me and I asked if he could transfer my script over there for me. Patrick, the Pharmacist jumped right in and assisted me with locating my information so he can fill it. Within 10 minutes, Patrick made the transfer and advised me of an isurance issue but he made sure to find a discount program towards my cost which saved me over $75. Thanks to him I was able to purchase my medication quickly and saved me out of pocket money. I truly am grateful and I am feeling so much better. He truly cares about our well being. I would definitely return!Thank again Pat!Lichi
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August 2023 by Nancy Fornatora
Have used this pharmacy for approx 43 years. My first time complaint. Never had such rude customer service from the gum chewing brat at the drive through window to the condescending.Pharmasist I will be writing corporate .
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July 2023 by Laura L.
worse staff ever!!!! they should really try to work on changing the staff that works in pharmacy! very rude
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June 2023 by Rosanna S.
I wish I could give it zero stars. The person named Clare in the pharmacy is the rudest and most confrontational I've encountered in a business. It wasn't just me, she was nasty to the person ahead of me too. The wait once you finally find a parking spot is always so long. The prescriptions usually get filled quickly but I normally have to wait 30 minutes whether going through drive through or inside. My husband and I are switching pharmacies, we've given them multiple chances.
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April 2023 by elissa miraglia
Pat and Anthonio are exceptionally professional, thoughtful and caring. Coming to this Walgreens actually feels like your dealing with your neighborhood family pharmacist, something very rare and critically needed. We appreciate you ❤️
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March 2023 by Aaron Shanahan
The most insanely rude customer service I’ve ever encountered. Do NOT use this pharmacy under any circumstance unless you’re prepared to get belittled and treated less than human. These guys need to have corporate come in and see how disgusting their employees are to their customers.
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January 2023 by Comphies Apparel
This Walgreens pharmacy is the slowest. Drive thru or the inside, they are just slow. Take their time looking around and have no real process.Their telephone system is horrible as well. They will call and say orders are ready and they are not. Then not call when things are ready.There is just a true lack on management, or they just don’t pay the employees enough and they work what they are paid.
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December 2022 by OdessaRae Goodlow
Worst service I have ever received. Every worker, (Pharmacist included), was very rude and seemed to rush the entire process. There was no greeting or smiles. When I attempted to make contact over the phone I was put on hold 4x without anyone even stating “please hold.” Unfortunately I have to use this location while I am visiting Florida, but I will make it known to everyone that the service at this location is very poor and they are better off going somewhere else. Very disappointing ?
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November 2022 by Charles Burrows
Trying to print out a document for school that I needed for tonight and I get a confirmation to pick it up. I go in, the lady in photo is trying to find it, some guy walks up to me and says “oh, yeah no it’s not here because our printer isn’t working. Like you see it on the computer it’s not a fulfilled order.” Then why would I get a confirmation? He was so rude and u helpful.
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November 2022 by Janice Spencer
Long story short, they are rude. One of them lies and they could care less about your business. So who ever does your hiring, hmmm Iight rethink that. Oh Oscar from the night before was great
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November 2022 by Giselle
Poor customer service
