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January 2024 by Christina Soloway
Yanay (sorry if spelled wrong) was magnificent!!! Such a people person and very professional. Made me feel superrrrr comfortable. Customer service was amazing! Thank you.
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January 2024 by Bill Ellis
I’d leave 0 stars if I could .. came to this Boynton location to return 2 things that didn’t fit .. stand in line for 10 min because the one manager had to clean up and go home she only had 20 min left on her shift she called for back up cashier comes and says I have to have the debit card it was paid for with(my husbands ) but it debited out of our bank account I have the receipt why can’t you give me cash she says I can’t ok fine I go home wait for my husband we go back now it’s 7:00 as I walk through the door the manger says we’re closed I said I have a return and people are still shopping she said I can’t do the return but the register was not closed people were in line and shopping still I had my husband check his phone after we argued back and forth it was 7:01 so l made it on time before they closed she just didn’t want to have to do a refund I’ll get my $ back now and never shop here again manager was a Spanish girl with blonde hair
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January 2024 by Brandy Neill
I love PINK and VICTORIA SECRET but the manager there has no good communication skills or customer service. I would advise VS and Pink to rethink and get new management
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November 2023 by Zadys Gonzalez
Came to this store today ,I was waiting on the line for 25m until I had to leave , but guess what is the most crazy thing ? Only a lady in front of me and 3 employee at the register and like two more on the floor , this is crazy , 0 customer services ,they play with the customer’s time ,TIME is a value thing people ,
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September 2023 by Taylor Hix
I returned 2 items in store months ago, the store had to send them in as they couldn’t be returned in store apparently. Upon purchasing I must have entered the wrong email address as I never got the receipt/ confirmation in my email. When I received them they didn’t fit so I needed to return/ exchange so I went into the store to see if they could help. They said they couldn’t be returned in store and they had to process a return and send them in from the store. I still have the reciepts they gave me that show they were returned here. I have not gotten my refund or anything. I contacted customer support numerous times and they keep telling me that I need to talk to the store and they can’t do anything about it I have called the store twice and they told me that they also can’t do anything about it. So who do I talk to to get my money back??? This store literally scammed me out of $80!!
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September 2023 by Justin Haser
Well organized and quickly get you in and out.
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July 2023 by Charming Yesenia
Jennifer was amazing with sizing, customer service, and overall very helpful!
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April 2023 by Amanda Rice
Came in to do an exchange. Tried on 15 different items and not a single person ever offered to help or get other sizes for me. I have received gifts from VS but I’ve never purchased anything for myself. After my experience there on Saturday I won’t be spending ANY of my hard earned dollars with them.
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April 2023 by BreBre Mak
As i was checking out.. The young lady said am i interested applying for a credit card. I did and got approved $200 limint .THANK U FOR HELPING ME
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January 2023 by Barbra Castell
As soon I get inside the girls greeting me and I was able to return very easy.
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January 2023 by Gilbert Wade
It's one of the last stores in Boynton mall. Store was well stocked and well staffed.
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December 2022 by Shelly Robinson
I love me some victoria secret everything in that store is beautiful ? ?
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October 2022 by Vanessa “Toast”
There isn't anyone on the floor to help here. The one person they had at the register had a problematic customer and the manager was helping her while the line backed up. I feel like my experience could've been better and the store was not very well kept either.
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September 2022 by Veronica Hernandez
Back to back awful experiences with the salespeople. Slow, impolite, not helpful. Just awful.
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July 2022 by Vanessa “Literary Nephilim”
There isn't anyone on the floor to help here. The one person they had at the register had a problematic customer and the manager was helping her while the line backed up. I feel like my experience could've been better and the store was not very well kept either.