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May 2024 by Tammy
Not a good service at all!
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September 2023 by Carole Prudente
I need scooter, alway all ready.
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September 2023 by Shari G.
This Publix is typical so it's ok but the bakery department is definitely lacking.. the cakes always seem to taste very dry (especially the carrot cake) and the icing is always very sweet. I've purchased two birthday cakes from this location and they look nice but they tasted very dry which is not like Publix cakes at all. Publix is always my go to for great looking/tasting birthday cakes but unfortunately now I have decided to shop at other Publix's to purchase my cakes. I've purchased cakes from lots of other Publix's and this remains to be one of the worse. Other than that it's usually a pretty good store to shop.
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August 2023 by Rebecca R.
Had to worst experience today at Publix deli at this location. I ordered two subs from my Publix app that was supposed to be ready at 12:15 and my boyfriend went to pick them up and they were not ready... He then waited in line for at least 20 minutes to order the same subs that still weren't made by the time he was done in that line. I don't know about you, but my time is valuable and we ordered ahead of time because we have things to do. I think it is very disturbing that these idiots can't even do their job. I will never return to this Publix. And I suggest that everyone else go to a different location. And as I was writing this review I was just informed that the workers at Publix almost put ham salad on my sub instead of tuna... I'm a pescatarian, and that could've made me really sick. Here's an idea Publix why don't you hire some people that are competent instead of these fucking idiots that could've put me in the hospital.
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March 2023 by Cathy S.
I have always considered this my main Publix. I have tried others but always come here most. Today is an excellent example of why. I am the guardian of a non-reading adult. She did not know of the 'BOGO" on her favorite butter she had just bought. I knew it was on sale and explained that she might get her second tub of butter. I offered to take her, but she wanted to do it herself. Well, she had no problems getting her other container, the excellent service at the counter assisted her, and she was very proud of her ability to handle it herself. And beyond today's excellent service, the stockers here are always facing off the shelves, keeping stock in and rotating well- especially their produce and cold isle (butter?) section is always beautiful.
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November 2021 by Franco C.
Supermarket Publix - that ubiquitous grocery store located on pretty much every corner of south Florida. Everyone seems to have a love / hate relationship with this brand of reseller and frankly, I am on the fence. Publix is one of those places that you need to go to and frankly, they just have certain things that are better than the lower priced options. In no particular order, the plusses are, in my opinion, the cold-cut / deli section and the wine section. Not too shabby are the seafood and produce sections and everything else is sort of equal to other retailers. The dry-goods sections can give you sticker shock in many cases. I'm not saying you are going to get off cheaply in the other sections, but the other sections are somewhat elective such as you want Boar's Head cold cuts - you pay a premium. A jar of Hellman's mayo on the other hand, should not be $3 more than any other store on earth. Publix is hard to avoid and well it is a necessary evil in a lot of cases. They are usually well stocked and this location is clean and brightly lit. The parking lot is a bit of a challenge, so use caution.
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June 2020 by Nik S
Pharmacy customer service on the phone is horrible. If you every need to know something, go in person. They constantly put you on hold for so long and then your call gets transferred to the seafood department. How does this even happen?
Then you have to hang up and call back the pharmacy which then they put you back on hold immediately without even saying hello. Very frustrating!
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June 2020 by M LMM
The Publix is great but this Plaza has THE worst physical set up. Used 2 shop here all the time B4 they restructured the parking lot. 2 many little curbs! U have 2 stop 5 times B4 U get anywhere - traffic going in multiple directions - who designed this place? Now I shop at ANY OTHER Publix due 2 this fiasco.
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April 2020 by Joy B.
At Customer Service desk I was greeted by Darla. I presented 2 items along with my receipt and advised I didn't receive the BOGO discount. Darla backed away from me and said "We don't take returns...". I said it wasn't a return, I brought the items for verification and an adjustment. She repeated "we don't take returns..." "you didn't even buy it at this store" and other rude, unnecessary comments and ignored me. I asked to speak to the Asst Manager nearby. At the end of her curt and unprofessional service, Darla stated "Thank you for making my job harder". I shared her behaviors with the same Mgr. Also, while shopping for disinfectant wipes, I asked an employee which isle to find them. On the shelf identified as 'Lysol Disinfectant Wipes', I found containers of "Real Simple Compostable Wipes" distributed by Clorox company. Once home, I found the product contained No Antibacterial components. Since Publix is not accepting returns and not wanting to be subjected to Darla's indignation, I'm stuck with a product of no use to me. Won't be patronizing this store again
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January 2020 by Lisette Theriault
The Jojo cashier doesn’t like her job.she os ruff
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October 2019 by K M.
The only reason they got more than one star is because of the pharmacy. The pharmacy literally saves this entire store. I used to love this place, (like the motto says) but it has since gone down hill. Now I only shop here out of convenience when I ABSOLUTELY have to. Much like the ghetto Wally world. The only part of this Publix that is worth a nickel is the pharmacy. The pharmacy staff are the BEST! Always smiling, happy, call me by my 1st name and love my PTSD dog Bella in fact Bella wags her tail and smiles as soon as she sees the pharmacists! Just recently I filled my order with Mandy and Miriam. Now Mandy is an inturn and Miriam is the pharmacist they deserve 5 stars all of their own! Both fantastic women in their own right and brightened up my day after dealing with Publix (and the public) being out of everything (Almond milk, whipped cream cheese, country white bread). Meanwhile expiration dates still being on the shelves, me bringing it to the attention of customer service while Chrissy at Customer service rolls her eyes at me...... This store needs a complete overhaul. If it weren't for the fact that it were so close I would never shop here again. Maybe I would still get my medicine from here because like I said, it is the only pharmacy worth anything. So, to sum up, Love the pharmacy detest the store and all its expired products. That is if they have it in the 1st place in stock. Get to work guys. I miss the old days when you guys were awesome. Please do better.
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September 2019 by NICOLE S
Pharmacy customer service on the phone is horrible. If you every need to know something, go in person. They constantly put you on hold for so long and then your call gets transferred to the seafood department. How does this even happen?
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September 2019 by Amy L
The Publix is great but this Plaza has THE worst physical set up. Used 2 shop here all the time B4 they restructured the parking lot. 2 many little curbs! U have 2 stop 5 times B4 U get anywhere - traffic going in multiple directions - who designed this place? Now I shop at ANY OTHER Publix due 2 this fiasco.
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July 2019 by Adam B.
Vinny took care of me at the even though I did not end up getting anyting he was very helpful and provided excellent customer service a friendly young gentleman this is one of the reasons why I love shopping at Publix this one is in a great location as well there is a PetSmart next store and a Duffy's Bar in the plaza it's directly off of Congress and Hypoluxo
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July 2019 by Michele H.
Everyone at your deli sucks except Kenny he is the only one that understands English and moves faster than a snail's pace, Please hire people that understand English very frustrating,,,, I am all for Equal employment opportunity however customer facing service May not be the best position
