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February 2024 by Tyler Durden
Jason the manager(maybe owner) is a rude POS. ZERO customer service skills. Jason if you read this....You should fire yourself.
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February 2024 by Deanna Riley
DO NOT GO TO THIS T MOBILE STORE IF you want things done right! I returned a lap top within 10 days and they never credited my account. I had to argue. THEN, my T Mobile high speed internet was not working. T-Mobile said go exchange it. Well. This place wanted to charge me an activation fee AGAIN ?—which is NOT What they should do. They also would NOT give me CASH BACK when I paid with cash! They are terrible. Especially the girl that works there. You know who you are. SMH. PSA. Go anywhere but here
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September 2023 by {•Insert name•}
They’re not honest at all. They’ll lie to you to make you buy their phone, saying they’ll lower your monthly payment. It’s all lie.
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September 2023 by Bonnie Singer
Big fat guy there was rude and obnoxious cursed me out. Will be reporting him to corporate.
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September 2023 by Karen Holland
These guys were okay*I'm not all that happy with Metro. The cost to reinstate is more expensive at this location. Plus, I was told it'd cost $0 if I did it myself online- problem is, the robo operator asks for a phone number which can't be reached bc mine decided to take a swim in the toilet (what can I say...? It was hot outside? ???), and bc or couldn't get through she hung up on me... frustration!BUT... Metro offers a special program the others don't!*One more thing- advice, for what is worth, ... if you're going to work there and NEED to be on your phone for some reason, do it where customers don't see you as they walk in... it looks so unprofessional!
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August 2023 by Sam Rubin
Manager. of store was rude and unprofessional .I was being helped by a service person and in the middle of us talking she tried to hit me up for a donation, for school supplies.I will never go back to this store. She found the pleasure telling me that metro isn't corporate no longer and waved her hands to leave the store. This manager needs a wake up call and fire her. Never got my phone fixed had to go to another store..
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June 2023 by Ruth Murray
Very kind guy there Jason was super friendly with me he helped me transferred all my data to my new phone which I really appreciate. I take back this review. When I checked my receipt, I realized that I had been scammed by a very clever con artist. I reported him to the Corporate office. DO NOT GO TO THE METRO PCS STORE ON BOYNTON BEACH BLVD.
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May 2023 by Greg Hayden
Worst customer service. They act like you are bugging them. One worker says one thing another says another. Even home office customer service told me when I called said they should have answered your questions and here call these numbers for other stores if they are going to be that rude. I did and those stores didn't answer phone after I called several times. We cancelled service immediately and went with another carrier.
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May 2023 by Lauren Young francois
Jason was very helpful i like coming in to this location in was great atmosphere
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April 2023 by Pat
Bad service was greeted as I walked in “are you here to pay a bill?” I wanted to buy an iPhone but the young lady attitude I was bothering her. This store use to be cool but staff has changed and this young girl as no clue about customer service.
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March 2023 by Brendalyn Willis
Jason was very helpful polite set up my new tablet help me with a big smile I'm very satisfied with his service he have good customer service and your store was very clean ?
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March 2023 by derek moreau
Love love love this store ! Cary is the best she helped me do everything and taught me how to use my new phone did not even get upset I asked a million and one questions !
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March 2023 by Andrea Jordan
Thank you so much what a great service we've received my wife and I from Jason was superb ?
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March 2023 by Miguerlange Frezin
Great experience Cary & Jason were great help with transferring and explahow to use my new phone !!!
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January 2023 by Mayte Madruga
12/29/22 DO NOT BOTHER WITH THIS STOREThe owner or manager was very rude using curse words. He finally told me he does not need more customers and with foul language told me he was not going to help me.The faul language he used was harsh.
