Marshalls offers a constantly changing selection of surprises, with new items arriving daily across ladies fashion, shoes, beauty, home, men's, and kids' categories. Customers enjoy discovering great brands at exciting prices, with many hidden gems throughout the store. The staff are known for their excellent customer service, helping shoppers patiently and making their experience enjoyable. Employees are helpful, and store managers often go above and beyond, such as locating forgotten items. While the store features good merchandise at good prices, some sections, like the shoe stand, may vary over time. Overall, Marshalls is a lively and engaging store that is never boring, always full of new surprises for shoppers seeking quality products at great prices.