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November 2024 by Shydeenha Bruno
I really enjoyed my experience at madame bridal, the attendant was very sweet and gave me three dresses to try on and had tons of information and was willing to work with my budget. Def recommend for the selection and quality of staff even if I didn't end my visit saying yes
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November 2024 by sheyanne nascimento
Great experience! Super helpful with my wedding dress
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October 2024 by Carefree Brownie (carefreebrownie)
I recently had the most incredible experience with Madame Bridal, and I am beyond thrilled to share my story. From the moment I reached out to the owner, Simon, I knew I was in good hands. I had my heart set on the exquisite Sophia Tolli Gown for my upcoming wedding, which was just two months away. Given the tight timeline, I was unsure if it would even be possible to have my dream dress in time.
Simon was nothing short of amazing. He was kind, understanding, and truly empathetic to my situation. He listened to my concerns and reassured me that he would do everything in his power to make it happen. His helpful and generous nature immediately put me at ease, and I felt a sense of hope that I hadn't felt before reaching out to him.
What happened next was nothing short of a miracle. Simon managed to get my dream dress delivered to my home in less than 10 days! I was absolutely stunned by the speed and efficiency of the process. The dress arrived in perfect condition, and it was everything I had ever dreamed of and more. The craftsmanship, the fit, and the beauty of the Sophia Tolli Gown exceeded all my expectations.
Simon's dedication and commitment to his customers are truly unparalleled. He went above and beyond to ensure that I had the perfect dress for my special day, and for that, I am eternally grateful. The entire experience with Madame Bridal was seamless, stress-free, and filled with joy.
I cannot recommend Madame Bridal enough to any bride-to-be looking for her dream dress. The level of customer service, the quality of the gowns, and the genuine care and attention from Simon and his team are simply outstanding. If you want an unforgettable bridal shopping experience and a team that truly cares about making your dreams come true, look no further than Madame Bridal.
Thank you, Simon, and the entire Madame Bridal team, for making my wedding day as magical as I always dreamed it would be. You have a customer for life!
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October 2024 by sabrina rinderknecht
Albert was the best at helping me find MOH options for my sister’s upcoming wedding. No matter your size, occasion, or preferences, Albert will having something for you in store. It was a very pleasant shopping experience and I will be back for future events!
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October 2024 by Laura Latorre
It's no surprise to most that for all bride's to be getting the perfect wedding dress can be an emotional rollercoaster. I was no exception! I had been to a few places from Boca Raton to Coral springs, Delray Beach and in-between and I hadn't found a dress that made me feel comfortable and beautiful. I was referred to Madame Bridal by my mother and I truly believe, now more than ever, that mother knows best!! I was helped by an amazing gentleman who treated my like his own daughter. With his help and knowledge I finally found the dress that hugged my body just right. I feel like a huge weight has been lifted off my shoulders. I would definitely recomend this bridal shop to any lucky lady looking for her wedding dress ?
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October 2024 by Elizabeth Chavez
Excellent service nice guy great price
For 2 dresses
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October 2024 by Mauren Villate Huerta
From the moment I walked into the store we were greeted and the gentleman at the counter was so kind and friendly to us and made us feel very welcomed and at home he answered every question I had and went out of his way to show examples of dress for me to see and get more ideas I loved that he didn’t want to just make a sell he really wanted to help
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October 2024 by Govy lobo
Very friendly and wonderful service and was very helpful with all our questions very lovely place and wonderful atmosphere highly recommend and very responsible price
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October 2024 by Dianna Maldonado
I was so happy coming into this store to look for a dress for my daughter’s Sweet 16. The store had such a friendly atmosphere, there was a lot of variety of dresses, and the prices were the best that I have seen in West Palm so far! Albert greeted me as soon as I walked into the store and made me feel so welcomed. I came in for only 1 dress and I’m going to be walking out with 2 dresses. I highly recommend this store.
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October 2024 by Abby Karasik
Horrible experience! I stopped in at noon on a Tuesday...the store was empty. It was also about 80 degrees in there. I was treated so rudely by the owner! First he said he would only allow me to try on one mother of the bride dress. Then he didn't like the styles or colors I was interested in! He was so negative and gave me so much push back that I cut my losses and left. Went to Susan Rose in Coral Springs and bought a fabulous dress by Jovani and was treated like a queen.
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October 2024 by Alicia Reyes
The second we walked into the store, we were greeted so politely. The atmosphere here is incredible. Albert makes sure to get to know each costumer on a personal level in order to ensure total costumer satisfaction. I have never experienced such incredible service while buying a dress. My daughter was beyond happy and really enjoyed the attention and help making the right choice. I loved the honesty as well, some dresses were not the right fit for her and he politely said that she could find an even more incredible dress and we did. ?
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October 2024 by Taylor Mitchell
I highly recommend this business. From the moment I walked into Madame Bridal Mr. Albert was very welcoming with a friendly atmosphere and he has the best prices town for wedding dresses.
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October 2024 by Anita Wietrzychowski
I had a great experience at the shop, he listened to my likes and helped me find the perfect mother of the bride dress. He even helped me find a seamstress. I recommend that you go to his shop first you won’t need to go anywhere else, there is a very beautiful selection.
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October 2024 by Barbara Holler
I do not normally leave bad reviews about a company however I feel this one is important especially if you're buying some thing for an important date because it's very disappointing.
They are very, nice and very quick to answer the phone when you first contact them after that it is very difficult to get them on the phone or even on the chat.
They have a very poor business policy, it's one thing to request a refund and totally different if all you want to do is exchange for a different size they do not do that! Unfortunately, I misread the return policy. I thought there was no return however, you can make an exchange however that's not the case not with this company.
Even Mac Douggal, the manufacturer, offers an exchange for the dress . If you're going to buy a Mac Doggal dress, you might as well go direct to the manufacturers website, they have an exchange policy, this business does not and the price is the same. I like to support small businesses, but not with lousy exchange policies. The response I received on here was inaccurate. Their prices are not deeply discounted I paid the same price that other places had it listed for. Even MacDougal has an exchange policy. My fault for not seeing there was no exchange policy for wrong size Very poor business practice!
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October 2024 by Jenny Cioffi
Had the best service with Al so patient and kind. The variety of dresses were great and he was willing to work with me and share his expertise! Jenny C and nonna