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June 2024 by Lili Mendonca
Great Service with a great turnaround time!
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June 2024 by RICHARD FARNUM
They had the exact products I needed, and I received them overnight with no overnight extra fees
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May 2024 by Stanley Karwoski
Always have what I need and reasonably priced
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August 2023 by Dale Harris
I got exactly what I wanted, quickly.
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March 2023 by Igor Berdich
Good transaction
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January 2023 by LIGHTS VISIONS CO.LTD, JCCS 84133 ALL-N-ONE.
bad experiences
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January 2022 by Symone Bolden
I took a chance and I ignored the bad reviews because the company’s rating is somehow quite high and the website shows that this company has the exact padlock I’m seeking. It’s a scam. The company seems to ship some folks the correct order, but intentionally ships the wrong order to others. Read the return policy before your purchase and read the reviews. The return policy states that the company charges 40% of your product cost in order to restock the items they incorrectly sent. If enough incorrect products are shipped to customers, customers tend to want what they paid for and go through the hoops to satisfy that need—thus, spending more money. The company makes a major profit. Also, the product I received for my organization is cheaper than the actual product I ordered, so that is another source of profit for the company. It’s a SCAM. I must now either use the product I received or resell it and purchase the product we are actually seeking.
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July 2021 by Stephen Orr
Great service!! Shipment came right away without any hassel. Definitely will use Lock Depot again.
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July 2021 by Steve hazlett
Placed order in the afternoon and it was delivered the next day.
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July 2021 by Daryl Wesoloski
Received before I expected it. Exactly what I ordered.
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July 2021 by Micah Pankhurst
We ordered a door closer from their website. What we received was different than what was pictured on the site. It had also been previously repackaged and was missing items. We requested a RMA and sent items back in same exact packaging we received it in. The return was rejected due to the packaging being open and they refused to return our money. I would recommend not doing business with this company.
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July 2021 by Art Bender
These guys were great. I needed an unusual lock in a hurry and they tracked one down in NV and got it to me in Cali ASAP. They returned my phone calls too about a delivery issue that wasn't their fault. Price was good.
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July 2021 by Byron Ringen
Received what I ordered quickly
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July 2021 by Tatyana Ivanoff
I purchased A lock, it was the wrong piece I spend $148, plus change, I returned it within 7 days payed for priority mail it was brand new and they only refunded $84 dollars I understand loosing the shipping $15 plus a small fee for returning the item , perhaps another $15 but to loose $66 dollars ( plus $8 I spend to ship it back ) all together it’s just a rip off ! I am giving 2 starts because there was a gentleman his name was Patric that emailed me back and forth ( he could not help I was not his department) but he tried ! Don’t ever purchase anything here if you return it you will loose so much money !! Sad that people can be rip you off that much specially on this challenging times !!
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July 2021 by jeff potter
my order arrived in record time.
