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March 2024 by John Jones
These employees are helpful and pleasant
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February 2024 by Angelo Cnapich
Dr. Cortes performed the eye exam, and was great and very thorough.Bruce got me set up with the frame & lenses. He took care of me the last time I was there, and is always a pleasure to work with.
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February 2024 by Jennifer Dagostino Young
Fortuna was so great and patient assisting me with new glasses l, wonderful customer service
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February 2024 by Kiss Bootie
I had made the appointment on line,so a few days before my appointment, a very rude woman called to confirm,she acted as if I was bothering her and didn't have time for my questions, the only thing she was concerned about was insurance and money,needless to say I canceled the appointment, theres so many different places I can go,I don't need her or her nasty attitude! I do love the doctor who works there,Dr.Cohen is the best.But I'm sure he's losing patients due to her attitude!
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January 2024 by David Nassau
They messed up twice and I went to a different LensCrafters to get the lenses made a third time, because I didn't trust them to do it right. I would not go back to this store. However, the doctor was fine so I'm still giving them 2 stars.
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January 2024 by Tom Craig
From Dr. Cohen and my exam to Bruce helping me get my new lens prescription ordered it was a great experience as it is each year. Thank you to both Dr.Cohen and Bruce for the care and help you always give.
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January 2024 by Mike & Dee Black
By far, one of the best experiences once could have buying glasses and having an eye exam. The staff in both offices were extremely helpful, knowledgeable and friendly. I had the pleasure of working with everyone on staff on Saturday 12/30 and I couldn’t be happier. Between the friendly receptionist Desire and extremely thorough and kind Dr Cortes, my eye exam was seamless and as stress-less as can be. I then had the absolute pleasure to work with Jane and Bruce who were amazing at their job. Bruce was extremely handy when it came to repairing my old glasses and Jane was able to help me choose and place my order for my new set of frames & lens. I was told my new set of glasses would take a few days and by the end of the same day I received a message that my order was ready and I was able to get the new set of glasses the same day! Safe to say I was very happy. I’ve been coming to this LensCrafters/ Dr. Cortes far about 4 years now and I will continue to come back. Highly recommended.
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December 2023 by Troy Smith
If you’re looking for an eye doctor and glasses or contacts, Cortes Eye Doctor inside LensCrafter in Boynton Beach is the place to go. And after you’re done, have your new glasses made there.
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December 2023 by Johanna Bak
I’ve used Lens Crafters in the past, only for emergencies where I had to replace my glasses the same day. I had an emergency for a friend, who is unable to see and needed new lenses in the frames, ASAP. I would have paid whatever the fee is to help, sight is precious and my friend needs help.But to this establishment, only if he bought them there, only in person and only if they could take measurements (which Target, Walmart, Vision Works did not require, they were much cheaper. The draw back was the lenses could not be replaced same day). I’m sure it’s a policy that the person would have to be a former client and have gotten his glasses there AND be in person. For emergencies, I prayed they could help. They refused, even in this case, where my friend did not purchase there and was unable to be in person. As a person who spends hundreds each year on my own eyewear, I could use them but chose not to, mostly do to price. For emergencies, I thought they would be the only place that could help, and they are not. Not only is it disappointing, my friend is left without anyway to see. Not their problem, I understand. I hope they consider a change their policies, I was willing to pay whatever the costs. But my money is no good here.
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August 2023 by Shane Roberts
Glad I found this office 27 years into living in this area. They do specialty fittings for contacts and the staff is superb. Big selection of great glasses and prices on contacts and frames are great. Dr. Cortes is wonderful, fast easy and precise, and the front office team are superb. Glad I went there and they're my eye team going forward. TY.
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August 2023 by Charles Schisler
Highly qualified and talented people, such as Bruce, my salesman, and the beautiful young lady doctor who expertly performed my evaluation. My experience was rich and rewarding, although even with my excellent insurance I paid $480 out of pocket for everything. I'll be back.
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August 2023 by Ira Patasnik
I went to this Lens Crafters on Boynton Beach Blvd and met Two Very Nice Women and a Very Nice Gentleman who were completely helpful and knowledgeable about the type of frames and lenses that I need. Light and Dark Adjustable to protect me from extreme sunlight and really comfortable Ray Ban frames.They have Excellent Trifocals lenses there at LensCrafters.These people are fantastic. The Eye Doctor Cohen is the best.Sincerely,Ira Warren Patasnik
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July 2023 by Regine Boucard
Sheila, the lovely lady optician who attended me and processed my purchase was the ultimate professional with complete knowledge of vision processing of my special order for prescription with all the particulars. She also was extremely knowledgeable of my insurance coverage and was able to help me take advantage of every benefit I am allowed. I am very grateful for her services and confident that my new pair of prescription glasses will be perfect. Lens Crafters always delivers excellent product and services wether I have used them in NY, Louisiana or now in Boynton Beach, Fla.
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June 2023 by Manuel The Poet Phoenix Quevedo
Went in today to do a simple repair job on some glasses I broke accidentally one night and some guy was as useless as one can be for working in a store called lens crafters, but couldn't craft my lenses. I have repaired lots of lenses and this one was not difficult at all.. I think I was stereotyped and didn't receive the proper helping acquired for.. We can do better.. Racism is over, get over it..
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May 2023 by Randi D
Trisha and David were amazing! The experience was 10/10! Both of them went above and beyond to help us. The customer service was impeccable and are actually changing insurance companies to be able to come back again and again for our eye needs!! Thank you both for your extraordinary customer service!