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October 2024 by Julia Polychronopoulos
I was really disappointed with the care of my cat. Last year I switched vet offices because I was recommended this place by a friend.
I was not happy at my last vets office… and yet here, they miss diagnosed my animal.
Yes, he had kidney problems so that was correct because he was peeing a lot. But they took his blood and couldn’t even tell he had diabetes? He passed away 1 month later.
I called a bunch of times because it was an emergency. My cat wasn’t eating drinking or moving. I left many voicemails (unfortunately it was a holiday weekend) an they never called me back.
Receptionists, Lovely. Veterinarian, was very rude.
The first time I took him there, the vet sternly told me something I can’t forget till this day and it still upsets me.
“If he bites anyone like that, that’s on you-“
She said it in a threatening manner where me, a newer client coming here to help my pet was just thrown by the attitude.
Just because she got bit by a dog earlier in the day, (I remember because she told me) doesn’t mean she had to take it out on me and my cat.
I had a senior indoor cat and is very anxious. I know his personality. He did try to bite because he was scared, and that’s what made the vet say that to me.
After that, they knocked him out with a tranquilizer and took his blood. We barley had a conversation about his results and nothing was ultimately done except we should change his food and keep an eye on his diet.
I just was really upset with they whole situation. The way Dr. Burns spoke to me and the way she handled my animal.
When I took my cat to the animal emergency New Year’s Eve, they handled him in the most amazing way.
They spoke to me and had a long conversation about his results and explained throughly what was going on.
I was totally shocked that he had diabetes. And with how high his levels were, why couldn’t they pick up he was diabetic before?
When he passed, they didn’t even call me after all my voicemails. But sent a condolences card in the mail a week later.
If your a cat owner, please don’t go here.
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September 2024 by Jill Raffel
Wonderful people who give awesome care! They're a caring crew of happy people giving their best to their furry patients. Dr. Burns is someone I'm so happy to have found in my search for the ultimate in care for my geriatric Dachshund Bestie. Thank You to All of You!
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September 2024 by Bill Perkins
Grateful for the referral here! We are confident that our twins' veterinary care will be outstanding!?✌️??
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May 2024 by Linda Simon
Dr
Burns and her staff are the best. Knowledgeable and very caring.
They have been taking care of my cat kids for over 20 years.
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April 2024 by Michael Skarja
Dr Burns and her staff are the greatest!
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January 2024 by carole stein
Smart, kind, caring Veterinarian and staff! Your pet is in great hands
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January 2024 by Raisa Figueroa
This veterinarian office is great. The staff is helpful, kind and knowledgeable. Dr. Burns is amazing, best vet!
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December 2023 by Christine Vescova
I have been going here for 11 years. Kobe gets great care from Dr. Burns.
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November 2023 by Carlo C
Everyone was professional and made me feel important along with Koda, I Brag to everyone I know that has a dog or cat about the experience I had their! I can’t say enough about Doctor Burns and her staff. In closing I never had a vet along with her office that cared so much about my pet (Koda) health and even days after she recovered still call me daily for a few days asking and keeping track on how she was doing. To me I couldn’t ask for a better Vet!!!!!!!!!!
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October 2023 by Claudio Camilucci
Incredible place and staff. Exceptional service ten outta ten!
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October 2023 by JoAnne Warren
Always friendly and no waiting!
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October 2023 by tina lawrence
First time visit was very pleasant
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October 2023 by Nancy Theodore
very caring employees
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October 2023 by Carlo Cardarelli
Have a 4 month old puppy that was lethargic and not eating. The office squeezed me in as a new patient the end of the day. Dr Burns examined my pup and treated her immediately. I took her home later that evening and returned the following morning. She did the necessary tests treated with antibiotics and fluids kept my dog there for the day to monitor her. I picked her up and took her home. Dr Burns personally called me each day after to make sure my puppy was getting better. The staff called me to see if I could just stop by so they could do a quick check on her. This is the only vet that I have been to in the past 50 years of having a dog that cared enough to call and make sure my dog improved. She did not do unnecessary tests to run up my bill. My puppy is doing better thanks to Dr Burns and her caring staff.
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September 2023 by Stacey L
Dr burns & her staff are always so professional & caring. I have a senior 16 year old border collie. Dr burns was so gentle with her. She could have racked up a huge bill with blood tests & X-rays but dud not want to burden the dog with unnecessary & expensive procedures. She was very informative & dud a thorough exam. She has always put the well being if her patients first. We gave used dr burns even before she had her own practice. We recommend her highly. Thank you dr burns from Blake too :-)