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November 2023 by Sassan Shamshiri
Great location for Uhaul rental box vans. Used them twice. Friendly staff.
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October 2023 by Vincent Moulton
Take a look at my profile - I almost never give bad reviews.Man at service counter wasn’t very friendly but whatever. Then client behind me got served by somebody else and client made a public comment to express his dissatisfaction too “what’s his problem” something like that. Not a good start hahaI rented a uhaul and they didn’t have my size, got a smaller one which meant I had to take 2 trips instead of 1. AND receipt came through this morning they still charged me for original larger size despite saying I wouldn’t be.Finally I tried to call you guys to rectify this but your phone is disconnected because I guess you don’t want to help customers - that’s leaving my only option to give this review unfortunately.
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October 2023 by Amanda Darchangelo
My mother n law took her car there and had work done prior to her giving my wife the car. She also was fixing the vehicle as part of a gift before giving it to my wife. But the car nor was the bill in my wife's. The gentleman who owns this place is by far one of the rudest people calling us at 8am and we work late then he was rude demanding and Harrassing us and the bill isn't even in our name it's in her mother's name.Geez last time I checked it's not my responsibility to pay for her bill regardless of who has the car now. We put 1000 into the car and we paid why it was our bil. I do not recommend using this this place the guy who owns it is rude as hell and I dont owe him nothing Karen does my mother in law used the business I never would now
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October 2023 by Habel K.
If I said anything but these guys are honestly "Rock Stars" I would be lying... the team is iut to save the customer $$$$$$$ period... Family Automotive is a rare breed in today's world... Fair Honest service 5 stars!!!!
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September 2023 by mike hunt
Been coming to family auto for 10 yrs . Very honest and not in a rush to sell you something. Very reliable work at the best prices . Also tires,oil and fluids are changed at very reasonable prices and done right . Very convenient as they open 7 am and it’s first come first serve. Always nice to talk golf with Dave .
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August 2023 by David Rosenman
Always honest and do a great job. I drive all the way from west palm because they never rip you off. John explains everything and whether it necessary now or can wait, he is always upfront about costs and never does any work without your approval. David who is at the front and usually answers the phone is funny and has a dry sense of humor that I always enjoy when I'm there. Highly recommend 10/10!!!!
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July 2023 by David Degen
John and David provide exceptional service in addition to delivering trustworthy advice and great value. I highly recommended them to anyone in need of auto repair.
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July 2023 by Saron Yungk
John is a great guy! His team will take care of your automotive/ u-haul needs!
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June 2023 by Debra P.
Family automotive was great and reliable in repairs to my suv. They kept me informed of order parts when it arrive and completed work. They were recommended by a friend.
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April 2023 by Mike Palladino
Recommended by a friend who gave them rave reviews, I went there with my very noisy tire and concerned for safety and a big bill. Knowing they are always busy and that I expected a long wait, they had a tech take a ride almost immediately. The guy explained about tire ‘feathering’ and then showed me why the tire was so noisy. My bad for not recalling the techs name but everyone there is super friendly and professional. I’ve used a few different sops over the years and will never go anywhere else now!PS: no charge for their time and expertise. I shouldn’t expect to always be so fortunate nor well treated but I know Family Automotive will always be courteous and reliable.
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April 2023 by Mike P.
Recommended by a friend who gave them rave reviews, I went there with my very noisy tire and concerned for safety and a big bill. Knowing they are always busy and that I expected a long wait, they had a tech take a ride almost immediately. The guy explained about tire 'feathering' and then showed me why the tire was so noisy. My bad for not recalling the techs name but everyone there is super friendly and professional. I've used a few different sops over the years and will never go anywhere else now!PS: no charge for their time and expertise. I shouldn't expect to always be so fortunate nor well treated but I know Family Automotive will always be courteous and reliable.
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March 2023 by Ana Casey
Family Automotive seems to be exactly that! Kind, down to earth, knowledgeable and friendly mechanics, who changed the oil in my car and were prompt, reasonably priced, and when I queried about tires, they were totally comparable to Costco in pricing. I will definitely go back there for my car service needs! Highly recommended!
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March 2023 by David Pearsall
Honest!!!! Went in for a second opinion after dealership gave an estimate for work that was "needed." One thing dealership recommended was needed but Family was half the price, other two items were just an up sell. Saved about $1400 by going to Family Automotive.
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March 2023 by Matthew DiSparano
Walked in to an empty counter where customers were waiting to be helped. An older gentleman walked in from the back with an entitled approach to customer service. Didn’t greet the customers even after being greeted by us. Proceeded to ask me what I needed. Told him I had a reservation for a U-Haul rental. I’ve rented the same trailer more than 1000 times at various places throughout Broward and Miami. Trailers are rented for 24 hour time period for a flat rate. The store or vendor has an obligation to honor reservations in the order they are received. So, understandably, if a reservation is made for a later time than yours and is at a time prior to the 24 hour time period, then they need to know that you will return it at a time conducive to honor the earlier reservation. But where the conversation went sideways was when he suggested it’s a cost based on the time you have it. Incorrect sir. You don’t determine Uhaul’s policies. The complete lack of consideration, courtesy and respect is enough for me to raise the roof. Please don’t support this business and the entitled front desk jackass who has for years most likely been condescending to customers and his employees and been allowed to do so.
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February 2023 by Tom Land
Best auto repair place I’ve been to - EVER! Brought my son’s older Mazda in with close to 200k miles. It left in much better shape than we brought it in. Dave, Johnnie, and Noah do make it seem like your car is being repaired by a family member. Friendly service! Customers smiling! Pricing more that fair - not trying to upsale unnecessary repairs. They do it right at Family automotive!
