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August 2023 by Fisheye Castle
DO NOT COME HERE!!!So I had gotten my ear pierced by a different Claire's with no issue. Basically I came in and asked "Can I get my other ear pierced with the same piercing on this one?" And as we're getting the piercing, I have the WRONG ONE! She's gives me a white gold ball when I asked for a White Gold 3mm Diamond. And both of the staff begin to say that they confirmed with me that it's what I wanted? I asked for the same piercing of the other ear. And THEN they proceed to say "It's ok after 6 weeks you can change them out." I wish I had the recording to prove it. This ISN'T what I wanted and they knew it. They REFUSED to give me any sort refund or discount.
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July 2023 by Only Reformer
DO NOT COME HERE!!!So I had gotten my ear pierced by a different Claire's with no issue. Basically I came in and asked "Can I get my other ear pierced with the same piercing on this one?" And as we're getting the piercing, I have the WRONG ONE! She's gives me a white gold ball when I asked for a White Gold 3mm Diamond. And both of the staff begin to say that they confirmed with me that it's what I wanted? I asked for the same piercing of the other ear. And THEN they proceed to say "It's ok after 6 weeks you can change them out." I wish I had the recording to prove it. This ISN'T what I wanted and they knew it. They REFUSED to give me any sort refund or discount.
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May 2023 by Hannah Boobuttz
If there was a zero star I would choose that one.
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February 2023 by Sophia
I came here to have a few piercings done (5) including my cartilage. Ky’ara made it so easy & painless. I most definitely recommend coming here to have your piercings done! And ask for Ky’ara!! She’s amazing & great customer service
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December 2021 by Bethany Pauley
Took my 5 yr old to get her ears pierced today. It was very busy & only the manager was working. However, this is no ordinary manager....she was doing 10 things at once. She thoroughly explained the procedure and aftercare instructions while helping multiple people at the same time and was SMILING! Ravena's technique was spot on & her caring attitude went along way! Thank you!
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October 2021 by Joann Fulkerson
Can't try on clothes.
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August 2021 by Charlisha G.
This location is in the Boynton Beach Mall. I Got my 2 year old daughter ears pierced here and they were amazing! The lady who did the piercing was Revena and her customer service was top notch. If they could receive tips I would have definitely tipped her. She let my little girl pick out her earrings and was super helpful with all of my questions.
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July 2021 by Elise P.
Got my little sisters ears pierced and the customer service was great! She was nervous, this being her first piercing and it couldn't have gone any better :) Revena was super sweet, and walked my sister through the process and picking out her jewelry. Will be coming back soon
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June 2021 by Mia Jimenez
I bought a nose piercing and I went back to see if I can exchange it because I notice it was going to be to small for my nose. By the way the receipt does not say anything about returning jewelry it does not say their final sale! When I got to the store the lady was rude. I asked if I can exchange it because the earring was to small for my nose. She said all jewelry is final sale and asked me how do I know it's to small if I did not try it on. I told her I know my nose and it's not going to fit. She said I can do an equal exchange. The receipt does not say anything about returning jewelry nor do they have anything that says jewelry are final sale near the register. Never coming back!
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June 2021 by Beth Ann
The manager at this store is completely rude. She is rude to customers and I heard how she talked to her employees, she was not kind at all. She has no friendly qualities at all, so much so that my 10 year old daughter said she doesn't like this Claire's store any more. She alone ruined our shopping experience.
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April 2021 by Skunk King
My wife brought me here, i swear.
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March 2021 by Kimberly Paniccia
Rude sales associate. They like to get annoyed when a small child is scared about getting her ears pierced then tell moms “to get common sense” when you ask questions. Eye rolling, disrespect towards other coworkers and just down right rude. This location is an absolute joke - you should be ashamed of how they are representing your name.
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July 2020 by Amanda Vasqueze
Came in today and the wonderful young lady Ayana helped me and my daughter out. She was AMAZING !!! Very patient and outgoing !!!
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September 2019 by Stephy D
Buyer beware. Girls here only want to make money and upcharge you. I came in to have my daughter’s ears pierced and told them specifically that I didn’t want to pay extra for the ear piercing solution. When I got home I got the feeling to go look online and make sure that the pricing was right and low and behold they charged me $12 extra for a solution I did NOT want. When I brought up the issue to the store manager she didn’t even want to hear it. Thank goodness I called corporate first and got the return authorized. This must be something they do all the time to make extra money. Be careful and don’t let these young girls hustle you.
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June 2019 by NikkiIS Bella
All Claire's stores are a little messy and they have been since I was a little girl but that's a trademark and it's only because they have so much too choose from. Trinket heaven. This one is in the boynton beach mall.
