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December 2023 by Hillary W.
I moved to Florida a little over two years ago and needed to find a new bank. At first I went to another Chase branch but I left very dissatisfied with the employees. I came to this branch, located in the Shoppes at Woolbright, and the banker who worked with me was wonderful. He was very kind and didn't rush my decisions. Since then I've continued to use this branch. It is always welcoming and there is plenty of parking. The drive through and walk-up ATM's are great.
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November 2023 by brian martin
Not just here but also boaAnd don’t tell me no one want to work at the bankSo the both have 8 to 10 offices for bankers but only ever 2 bankers on staff at anytime.So u always have to wait and they are always over workedBut the banks make billions of us and upper management and ceos and so on get millions in bonuses for our businessJust to constantly short staff and give us bad serviceLet them eat cake business planThen they fail and my tax dollars bail them outCheese n riceOnly thing worse is an appointment at a doctors office where your on time just to wait an hr to see the doctor
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September 2023 by K Stief
I only gave it so high a score bc its close to where I am, but wth is with the atm?
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September 2023 by Finn M
Polite tellers, but an awful organization to do business with as a whole. If Chase is the next bank to fail the world will be a better place.
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July 2023 by Andrea U.
It's wonderful to have a local bank that knows us. There's lot of parking in front, a drive-through ATM and friendly, helpful staff.Today I went inside because my ATM card was not working. I was told that new cards were issued and I should have it in 5 to 7 days. I was able to take out enough cash to hold me until then.
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March 2023 by S & J
I asked to talk to the manager and was refused! A disgrace of a bank and service I'm thinking of closing my account there.
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February 2023 by Stephanie Koby
There’s never enough employees. I hate having to actually go in because I have to wait so long.
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December 2022 by tal segal
The made an appointment and agent wasn't available waist of time.
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November 2022 by Mike U.
Very convenient bank with great hours, friendly helpful staff, and a drive through ATM. Happy to be able to request and pick up international money and return extra money as well. Banking is so easy here
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October 2022 by B safaie
Horrible customer service from all the management staff here.
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May 2022 by K C
Bank manager is rude and unprofessional: there’s always a 20 min wait for any services. Avoid this branch at all costs. Manager name is Yana Blanchard
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February 2022 by Bobby safaie
Horrible customer service from all the management staff here.
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September 2020 by Ryan Feyler
Great Bank and the management is awesome. Had an issue with my account and they spent alot of time and made sure everything was fixed and that we were taken care of in the end. I had never experienced a better level of customer support from a bank in my life. They really went above and beyond and for that I am very thankful.
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May 2020 by donna hall
When I saw the other reviews I was prompted to write this. The staff at this branch is absolutely wonderful in my opinion. They are professional, knowledgeable and extremely customer service oriented. I have been using this branch for over five years and, although they may err on the side of caution when there is an issue, they will try to assist you in every way possible to accomplish your goal. This has been my experience both on the banking side as well as the investment side and encompasses the tellers through the branch manager .
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December 2019 by Randy
BEWARE! They won't let you make a cash deposit to anyone else's account, even with a valid ID. (Family included)