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October 2024 by Nina Green
Tire service experience was terrible. I had an appointment for 12pm for four tire replacements and the service was not completed until 6pm. The tires were not installed properly. After only two weeks one of the tires became flat due to a tire valve being improperly stalled. I have tried to contact the tire service center on many occasions and there has been no answer.
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October 2024 by Rose Frederic
Took them 5 hours to change four tires with an appointment. Look for somewhere else, not professional at all.
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June 2024 by Robert Kolenut
I drove over here on Vacation from Ft. Myers. On the ride over I must have ran over a screw because after parking my car at the hotel all night I came out and had a flat tire. Not thrilled, really could have sucked but I found this place and the guy was very nice and had my tire plugged in 20 minutes I was all done. Excellent job guys! Couldn't be happier!
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April 2024 by Michael Koch
I had a leak in one of my tires so went over to bjs to get it patched. I had a 4:30 appointment. Garrett started working on the patch and James finished up. These guys were good and professional.
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March 2024 by Josh Odem
Got the bj card and went to get tires. They were 312 each. I got them for 286 at a random tire shop. No deals here. I asked if they could match the price they said yes but tried to give me a different tire , if I didn't ask about the tire a second time I would have never known. Also I'll be honest, I didn't find much savings in the store either.
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January 2024 by G il
This tire center deserves a one star rating, in that none of my appointments for tire rotations have been honored in the past year. Several appointments were cancelled in 2023 because the lift was broken for weeks and weeks. There was apparently no rush to fix it. Today, my appointment was cancelled because an employee called in sick. Having gone to several Bj tire centers in Massachusetts as well as the tire center in Royal Palm Beach, I have never seen such a poorly managed center as the one in Boynton. One star is all Boynton deserves.
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December 2023 by Sylvia R.
terrible costumer service by a overly fat lady named LIDIA! Extremely rude ! No manners, has a comment for everything you return. She does costumer service in the front desk, you can miss her she sits down in the corner. If you ever want to process a return do not go to her!
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October 2023 by Kimi E.
The Man working the return service counter was AWESOME, unfortunately I got the opinionated woman. Really?Shoe return WITH Receipt but was lectured on not having the scan bar with item cause it was in my garage can covered in red sauce. Apparently she suggested that next time I still bring it in. REALLY??? Like do you think there will be a next time? Do you think I won't wait for the nice man b4 sticking my hands in garbage sauce?Learn some customer service. PERIOD!
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September 2023 by Alexis D.
The tire center is horrible. Ordered tires online and two weeks later still not in. One week after ordered said they were delivered, made an appointment for installation the following week. Day of appointment they said the tires haven't been delivered. I requested a refund. Should take 3-5 days before money is returned. We will see if that happens. Won't be going back there. I'm
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September 2023 by Steven M.
Today was a 1st I was robbed at the pump.gas at no.14. It was so strange as I filled up it was going so slow. The final amount was 17 gal. My car was 1/4 full. My tank holds 15 gallons. So the over charged pump at 15+ dollars. The attendant blew me off. So I bought air. Everyone using that pump got 5 gal of air.
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August 2023 by Sonny Yu
Went in for a tire repair on one of my wheels. Billy was extremely helpful, very professional, knowledgeable and got it fixed in less than 30 minutes. Of course free air right next to the center is great too! Thank you again!
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August 2023 by Emma B.
I love BJs! I shop at BJs weekly and get gas weekly from them as well. Their gas is always cheaper when compared to other local stations nearby. I suggest going early morning or before they close because the gas line is very long. Sunday mornings BJs has samples out now and I love stopping by each one! The store is clean and they have great products to choose from. Same vibe as Costco just no food court and not as large. If you're local, I recommend getting a membership to take advantage of whole sale prices and items.
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June 2023 by Maria M.
I purchased my tires 6/7/23 five days ago. I still have not received a call for the tire installation. I've been calling every day to see if my tires are there and every day the phone call drops getting in touch with them is horrible. You cannot just walk in there purchase a tire and have them put on. It's impossible unless you're buying a cheap tire that's been sitting on the rack for months. Derrick the supervisor for the tire center is not very friendly or informative. When I finally got someone on the phone, he told me I needed my receipts in order for him to look up my purchase. When I called the second and third time, I got a different gentleman on the phone and he was able to pull up my information with my phone number so, the gentleman that answered the phone the first two times either didn't know what to do maybe he was in trained properly or maybe he was too lazy to look up the information I don't know. Communication is zero I'm frustrated it's been five days and still no tires but yet they took my money with no issues. These guys need to be trained on their computer system better the supervisor needs help because it seems like he's the only one that knows how to work the computer system everyone else there is super lazy.
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February 2023 by Robert S.
I was in the Boynton Beach area and decided to get batteries at this BJ"s. As I walked into the store, I was amazed on the HD picture quality of their TVs. I used to work for a company that sold the electronic polyester film component to the Samsung TV screens so I was very familiar with the brand and the technology. They had an 85" HD Samsung TV for less than $1,000 (after rebate). What a good deal and the colors were amazing...all you need is a large enough wall to hang this monster...LOL.Anyway, the batteries are a good deal here since you get lots of them for a low unit price and they last for almost a decade, so no need to be running back to the store to get more. Easy checkout using the self checkout lanes. Very busy parking lot though, this is one of the busiest BJ's I have been to.
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December 2022 by Doreen R.
The most horrible customer service, do not shop here and order online. I ordered, my credit card was charged and I was told I would receive my order around 4, then I received an email saying they were running late and would be here around 5:45, then i got a text saying they were working on it, then around 8 another person texted me and said she was taking over my order and working on it, it would be on the way soon, I sat here all day waiting, if they just would have said they weren't coming I would have gotten my shopping done, instead they kept emailing and texting me until after 9:00 PM and then just didn't show up. iF I COULD GIVE 0 STARS I WOULD
