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March 2024 by Lynn Taylor
Jeff is an amazing groomer! Very kind with great attention to detail. He actually listened to what our needs were and acted accordingly. Cindy was our 1st contact. Wow what an experience! Professional, kind and thoughtful! Max had great time❤️
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March 2024 by assistant assistant
Jorge and his team are amazing. He has been grooming my cane corso and maltese for a while now and you can imagine how big my cane corso is and Jorge handles him with so much care. I honestly will never use another groomer. I highly recommend this company! -AJ
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January 2024 by L Alliance
Was kind of between, 2 and 3 stars when writing this review, but I will just go with 3 stars for my overall experience with this company and 1 star on today’s visit.My mother usually brings him here on my behalf as I am most of the time unavailable to do so and it’s been a year or 2 of him getting groomed here. One big issue that I can bring myself to acknowledge is the inconsistency of quality. I can somewhat understand that since there are different groomers available and your dog will not have the same person every time, sooooo it would be hard to expect the perfect cut every single visit. So sometimes I am very content with how his haircut has come out and other times I am questionable about the outcome. I feel like today’s cut was one of the worse haircuts I’ve seen, to the point where I don’t think I’ll try my luck in bringing him back. My mom usually presents the staff with a detailed text describing what I would like his haircut to look like and today seems like they completely just decided to do their own thing.All we can do now is wait for his hair to grow out and try our luck at another company.However, I would like to add that staff is really nice, especially the receptionist she’s sweet and very accommodating in getting an appointment, but my main issue is just the lack consistency when it comes to quality and after today's visit i'm just really put in a position where i can’t settle for the it anymore.
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December 2023 by Eli and Francine
Very friendly and knowledgeable staff. Janna did a phenomenal job with my puppy's first grooming, and he looks and smells fantastic!!
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December 2023 by Isabelle Bouchard
Best grooming I ever had for my dogs. The price was reasonable. They are really great at listening for what I wanted and my dogs loved the cage, free environment. I highly recommend them.
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November 2023 by Jackie Fox
Terrible experience. My dog was returned with knots and the cut was uneven with tufts of fur all over her back, with divots. She was also very clingy for two days making me wonder if she was traumatized. She has had her fur cut for 11 years without problems. She misses her former groomer.
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November 2023 by Randy Roberts
My baby girl is so happy to visit Best Friends. She always come home looking so beautiful. She enjoys the non-cage environment too!
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November 2023 by Harold M.
Been taking my dog here for just under a year. Never had a problem. Staff are friendly, place is clean.
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October 2023 by Christine Gozza
This place has significantly improved over the past 2 years. Dogs look great, price is great and they now answer the phone more often, but even when we do have to leave a voicemail, they call back promptly. In the past we’ve had trouble getting return calls over and over and I had put a review related to that experience, but the customer service has greatly improved since then so I upped it to 5 stars.
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October 2023 by Victoria Ward
Rival was amazing. My golden doodle looked beautiful. Will be coming back to her . Would recommend Rival to anyone looking for a great groomer
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September 2023 by Merva “divamom” Chung
Nico was awesome. My doggie loved him. Best haircut he's ever got so now he won't be going anywhere else. I've found my forever pet salon
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July 2023 by Sabrina G
Ever since new ownership has taken over, I am always so pleased with my pets results. My dog never comes back to me, scared or shaken up and they are so prompt and timely. My cockapoo’s haircuts are always the cutest little thing, and they always pay attention to whatever request I ask! They are my new go to groomers!!! The new owners have really changed the place around!
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July 2023 by Ashley Freeman
Great services and very friendly staff. I loved how they executed the look I wanted for my fur baby. The other places we’ve been to could never seem to get the look right but I’m so glad that they did. I definitely recommend and will be bringing Ace back continuously
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June 2023 by Samy Dog Groomer
Best friends grooming took great care of my sweet dog Teddy.
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June 2023 by Jeff C.
I gave you a good review on Google for months. You did my Maltese exactly as I asked you to the last 2 times? The woman cut hair that didn't need to be cut. Nobody ever told her to cut it and she didn't cut half of her nails so I will not recommend your salon and I will not be coming. Back and I will also change my Google review. You should have your groomers. Do the job the customer asks not the job they want to do
