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May 2023 by Craftefy
The first rug they cleaned was done wonderfully.The company said in advance that they do not promise to get all stains out. However, the second rug we brought in looked about the same as when we brought it in. So we paid $250 for nothing.Nice people but not happy with them.Service: Area rug cleaning
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January 2023 by Pat Sadd
I recently had a very expensive Kravet rug cleaned by Benson Rugs. It is a very light 2 tone color. It had a pet stain on it that we were unable to remove, as well as just general traffic wear and tear. They were able to remove all stains and dirt. I really didn't believe they could return it to look new, but they did. I highly recommend.Service: Area rug cleaning
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April 2022 by Robin P.
I'm taking my rugs again after 5 years to freshen them up. I have dogs & they bring in a lot of dirt that gets embedded in the rugs. When they come back they are wrapped in paper & like brand new. If you still like the patterns & colors of your rugs I highly recommend this service!
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October 2021 by Jeremy Holstein
They had my rug since the 29th and today is the 22nd. I was told it would take 2 weeks max, and now we are a week over!Service: Area rug cleaning
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June 2021 by Greta D.
I had two large oriental rugs that were mostly navy that you couldn't see were dirty but you knew had to be filthy. They pick them up hand washed them and returned them 10 days later and they look and feel amazing!!! They feel like different rugs under my feet. Couldn't be happier and worth every penny! The actual owners picked up the rugs and of course, they were a pleasure to have in my home. Really great experience! Thank you!!!!
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March 2021 by Vincent Luisi
Excellent job on rug.. Very Happy with that. As far as customer service, SOMEONE NEEDS to correct their attitude when dealing with customers.
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November 2019 by Philip B.
We have a 19+ year old oriental area rug which was cleaned once several years ago. When the rug cleaner brought it back that time, the white fringe was grey. We were going to replace the rug, but an area rug salesman told us to call Benson's. We did. They came to pick up the rug (about an hour drive). The rug was just returned looking brand new, as if we had just brought it home off of the showroom floor, with the now white again fringe. All of this was done, as promised, at a very reasonable price much less than the cost of a new rug. Benson's was a very good investment.
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July 2017 by Rhonda Williams
We have a puppy; need I say more? He chewed the edges of our custom made contemporary rug and dragged dirt into all of the carpeted rooms. Then there were the potty stains. We tried using a National company; they came out twice & the stains reappeared the next day. Both times. We got Benson's name from the company that made the rug. Not only were the people we worked with great, the carpets look like new. We were so afraid we'd have to throw out the rug; they saved the rug (and the dog). The BEST results we ever had. Highly recommend!
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July 2017 by Julie Shapiro
I just wanted to thank Keith Benson and the entire staff for their exceptional service and wonderful customer service! I had a designer rug that needed cleaning and repair and they helped right away. Their honesty and excellent pricing was also fantastic! Thank you
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July 2017 by Spencer Freiman
I get my rugs clean every 6 months. Amazing they come back looking brand new!
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July 2017 by john cook
Thank you so much for your great customer service and superb knowledge of all my antique and specialty rugs!
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July 2017 by John Johnson
Great family run bussiness
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June 2017 by Rohit Tiwari
They have a very nice Rug collection.
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June 2017 by Lori Shouse Laye
Called Benson Rugs to clean up mud tracks on my carpet. They were able to come out the next day and did an amazing job! Thank you guys.
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July 2013 by Kimberly Benson
i took my rug in for cleaning and repair . they told me what type of rug that I had and what was the cost effective way to repair it . unbeleivable service and knowledge and i would refer them most definetly
